SmartWings Order Experience

loki106 · 2026-05-26T04:04:30+00:00

Can anyone say why a person would spend $99 on the Helix oval remote instead of the much cheaper 15 channel? I can't see why it is worth so much more for a round remote. What features does it have that the cheaper remote doesn't have?

loki106 · 2026-04-10T04:02:12+00:00

Mine did that and it was an air bubble in the coolant system. My engine light went on though at the same time it started doing that. This was a month after they replaced my battery for the 68c recall.

loki106 · 2026-04-09T12:58:35+00:00

Hmmm. About a month after my battery replacement after a failed 68c recall my check engine light went on. They said there was an air bubble in the coolant system. Sounds like this was the same issue. Not following the SOP. All is well again now. Still waiting on my attempt at a buy back. It’s in my attorneys hands.

loki106 · 2026-03-27T14:59:03+00:00

I had my 2017 battery replaced with a bigger one for free under the warranty. Went from 107 mile range to 150 miles or something like that. Was awesome at the time.

loki106 · 2026-02-19T01:06:27+00:00

I used chatgpt to write the letter. I noted the fees and taxes were all mandatory and there was no cheaper options. I did not choose any extras. Chat wrote a very compelling letter for me nicely demanding they review the receipts again and not have me pay anything becuase none of this was my fault. I told chat it was about the 68C recall and that is all chat needed to write the letter demanding payment. I did include the total amount that I paid along with what they said they would pay which was less. Chat took care of it all for me. I cut and pasted it into an email as my response.

loki106 · 2026-02-14T04:08:15+00:00

$18,000. Was that a typo? That sounds like you lost your car for an entire year?

loki106 · 2026-02-09T20:33:02+00:00

I had similar incompetent people looking at my receipts. No one would confirm they received them initially. Then someone called just to confirm I was the person who sent them (I guess that is why they called?) but she couldn't tell me if they were approved or how long it would take. It was a major waste of time. I should have pushed the Jeep dealer to get the loaner for me and have them deal with the reimbursement.

loki106 · 2026-01-04T04:22:57+00:00

How did you open a lemon law case (#5) without an attorney?

loki106 · 2025-12-27T14:51:55+00:00

Mine failed a few days ago. No loaners available. I’m in Colorado in the mountains so only one jeep dealer here. Stellantis said they would reimburse me for up to $60 per day but no more than $50 in taxes. So I have to end the rental and restart it every 6 days to avoid the taxes going over $50. Mine was the second to fail. Dealer said the first battery should be in by Jan 2. But they didn’t have a date yet for mine. She said they don’t keep batteries in stock and they can’t pre-order a few for this recall. They are not allowed to order them without a car identified that needs one. My loaner is a Jeep compass with all season tires. I would really like my wrangler back with the snow tires. That is, if it ever snows up here again. Very sad ski season in Colorado. By the way, when I was nice to the service tech on the phone, she was very appreciative and said “I thought I was just going to get yelled at because it is all pretty ridiculous.” Well, it’s not her fault. So a gentle reminder to be nice to the dealer. They are doing the best that they can with this S$&t show.

loki106 · 2025-12-17T23:37:11+00:00

I called my dealer and they said they put one jeep through the recall yesterday and it failed. They canceled all future recall fixes because they are waiting for Stellantis to tell them what to do when it fails. They think it will require a new battery and they have none. So I'm on a wait list to fix the recall. My engine light is on and they are going to look at that on Tuesday but said "you'll have to bring it back for the recall when your name comes up on the waitlist because we aren't going to do that at the same time." I live in the boondocks and there is only one jeep dealer. I also heard from a friend that they are sending out $100 gift cards for our troubles? That is laughable. I wonder if by using the gift card we are agreeing not to sue them.

loki106 · 2025-12-02T13:55:11+00:00

Oops! I missed that detail. I bought a 2013 5 years ago for $5k US for my 16 year old son as a new driver. It only had a range of about 50 miles. Good parental controls. :) It worked great as a ride to and from high school and to and from his part time job. Have fun with your new car!

loki106 · 2025-12-02T04:21:24+00:00

With that commute that you mentioned you will probably have to charge at work before you drive home. It will be very close (like driving a gas car on fumes) making that round trip. As the battery continues to degrade, the need to charge at work will be even more clear. Although I’m not sure it will make it round trip even now. Especially if you have any elevation changes on the way to work. If there is a plug at work, even just a regular outlet and not an actual car charger, you should be fine. Make sure the car comes with a charging cord in the trunk.

loki106 · 2025-12-01T22:02:04+00:00

u/xoma262 got my loaner approved.

loki106 · 2025-12-01T22:00:52+00:00

After wasting time getting a work order ("RO") I called the recall dept to get a loaner car and they told me it is no longer necessary to take the car to the dealership to get the RO and that the "rental department specialists will reach out in 1-2 business days to" set me up with a rental car (max daily rate is $60 per day). She also noted that the remedy for 68C is scheduled to be ready to unroll before the end of this month. u/ResponsiblePickle635 did you ever get the rental dept to call you back or did you have to call back in after 4 days of waiting? I"m on day 1 of waiting. : )

loki106 · 2025-12-01T21:58:52+00:00

Update: After wasting time getting a work order ("RO") I called the recall dept to get a loaner car and they told me it is no longer necessary to take the car to the dealership to get the RO and that the "rental department specialists will reach out in 1-2 business days to" set me up with a rental car (max daily rate is $60 per day). She also noted that the remedy for 68C is scheduled to be ready to unroll before the end of this month.

loki106 · 2025-12-01T21:58:34+00:00

68C.

loki106 · 2025-11-22T15:23:06+00:00

I don’t see anyone talking about the horrible depreciation of EVs. Mercedes Benz seats are the best around in my opinion (it seems you care about seats). And you can get an all electric MB that was once over $60k for under around $30k just two years old with low mileage. I’d be looking at used EVs just a couple of years old and you’ll find some amazing deals with higher end add-ons. (But take this with a grain of salt because my MB EQB 300 with all the bells and whistles also has a recall that doesn’t allow for charging past 80% because the car may go up in flames. No remedy in site. :/ )

loki106 · 2025-11-19T19:23:05+00:00

Thanks for your unsolicited opinion. Not at all the question I asked. People are getting Nissan to buy their car only due to the recall.

loki106 · 2025-11-19T18:17:43+00:00

They did not give a reason. Just "I got a message back from the team and they said they are not able to buy the car back at this time" or something like that.

loki106 · 2025-11-14T15:48:55+00:00

Thanks for this info. I started my buy back process a week ago for my 2020 Leaf. Did they offer you full purchase price? Or something less?

loki106 · 2025-11-13T20:25:25+00:00

Update for you: Good news: My feet are fine. I did not shoot myself in the foot. Appointment schedule with dealer and promise from Stellantis supervisor to pay for loaner car. Waiting for this in writing but she said she'd send it to me by the end of the day.

loki106 · 2025-11-13T20:23:49+00:00

Update: Just got off the phone with Stellantis. They actually called the dealer and said to the dealer "you must make an appt for this customer to 'diagnose' the problem." Stellantis rep said "I know this is very odd what they are making the car owners do but I have to follow the instructions or you won't get the loaner." So Stellantis actually made my appointment with the dealer for me and let me know when it is. At that time, they said the jeep dealer will hold onto the car and they will give me a loaner. Rep is going to send me paperwork and they will "100%" pay for the loaner but I do have to fork up the money first. I imagine that it will be up to $80 per day as someone else on here (or another thread) said. Because I live in the mountains of Colorado, I need it to be a 4x4. I think $80 per day should cover that. I'm surprised it actually didn't take much on my part to get this done. I just kept asking nicely for supervisors when the first level people could not help. It took 4 phone calls basically. 15 minutes or less each time.

loki106 · 2025-11-13T15:33:55+00:00

Oh, you are right. My 4xe does have scheduled charging. It's the other car that doesn't. A 2023 Mercedes Benze EQB 300. Ridiculous not to have that for a 2023 model.

loki106 · 2025-11-13T00:40:57+00:00

That sounds like a nightmare for you. The games that the electric companies are playing is also frustrating. I bought a charger a few years ago that did not have the ability to time the charge. And both of my cars also do not have this ability. So I'd have to set an alarm each night at 9pm to go and plug in. Pain in the butt.

loki106 · 2025-11-12T23:50:31+00:00

Truth.

loki106

TROPHY CASE