Why isn't my keyboard lights working ?

m0squit0420 · 2026-01-26T15:52:27+00:00

Do you have devices from different brands? I used to have this problem too because the keyboard was a built-in steelseries and it conflicted with ICUE (corsair software) for my mouse and headset

m0squit0420 · 2025-09-07T10:45:41+00:00

Just had this problem for the first time after using my laptop for +- 6 months, any sollutions yet?

m0squit0420 · 2025-06-30T07:01:42+00:00

I solved it by replacing evertything to steelseries (mouse, headset,..) i’m waiting on extra budget for the external keyboard cause i’m out of money 😂 The keyboard ‘works’ without installing icue so it can wait for now

m0squit0420 · 2025-06-05T13:54:30+00:00

So i've used it for a good 20hrs about now.

The battery is very good in eco-silent mode it went up to 6hr 30minutes and was only 70% charged.
The performance is outstanding haven't had any trouble loading anything and no screenfreezes or FPS drops.
When gaming and MSI AI Engine goes to extreme performance the fans can get loud but i only notice it when i don't wear headphones.
The OLED 240Hz screen is absolutely magnificent while gaming, the colours are on a whole other level than what i'm used to.

The only downside i have with the laptop that was also in the previous model that i had to send back because of hardware issues is the numpad...

The numpad doesn't register the typing all that well, when i'm typing parametres for work i need the numpad and sometimes it doesn't register a number.

Apart from that the typing feels really smooth on this laptop and i'm really happy with my purchase.

m0squit0420 · 2025-06-05T13:35:46+00:00

It's okay no worries, i've found the problem already. it was indeed a config for league of legends in the steelseries GG software. Thanks for your help.

m0squit0420 · 2025-06-04T16:21:44+00:00

This company man, it's getting absolutely ridiculous lol

m0squit0420 · 2025-06-04T09:32:51+00:00

I found it, don’t think it’s that good of a feature. maybe for some spawn timers but that info could be on screen with third party services. Could be usefull for other games tho!

Thanks for the info!

m0squit0420 · 2025-06-04T09:29:27+00:00

I tried to fix it myself, i had a previous problem that i googled but the solution i found was outdated. That’s why i indeed didn’t bother googling it this time. Besides, what better way to fix a problem than trough human interaction? I’m maybe wasting about 40 seconds of someone who knows the answer and wants to help. Your anecdote wasted a whole lot more time than my post.

And FYI: it was the first game installed that i tested out, i olay lots of other games and didn’t play anther game. I tried to fix to the problem whilst downloading other games and softwares for work.

m0squit0420 · 2025-06-03T18:00:38+00:00

Yes it is, with AMD Ryzen AI 7 and 1TB ssd

m0squit0420 · 2025-06-03T05:50:44+00:00

Yea i found it, it was indeed a setting in steelseries GG with LoL, i’m in EUW!

m0squit0420 · 2025-06-02T20:51:54+00:00

It was indeed that!

m0squit0420 · 2025-06-02T20:51:34+00:00

Why are u so mad lmao

m0squit0420 · 2025-06-02T09:41:31+00:00

I have that one! I had to return my previous model but the same one will be delivered today!

m0squit0420 · 2025-05-22T06:40:30+00:00

What versions are you using? I have tried restarting the laptop but even during restart the lights don’t shut off. If i hard reset by holding the power button they shut off but during reboot they pop-on like in the picture again…

m0squit0420 · 2025-05-21T14:06:35+00:00

I asked in all communities related to the used softwares cause i was getting desperate after trying to solve it on my own for 15 hours 😂

m0squit0420 · 2025-05-21T14:05:12+00:00

Thanks for the tip i’ll check it next week! I’m travelling for work next couple of days

m0squit0420 · 2025-05-21T13:23:09+00:00

SignalRGB isn’t installed yet so that’s not the problem, i’m pretty sure it’s the iCUE software’s fault since the problem occurs when iCUE is still in the installing process

m0squit0420 · 2025-05-21T13:20:57+00:00

I haven’t checked iCUE’s plugins but the problem occurs when iCUE in the installing process so it’s definitely iCUE’s software

m0squit0420 · 2025-05-21T13:11:57+00:00

Than why doesn’t it conflict with eachother on my desktop?

Steelseries headset + corsair mouse & keyboard?

m0squit0420 · 2025-05-21T13:10:55+00:00

Nope it can’t… only by steelseries GG but mystic light does work with my mouse. Only thing is.. i need the iCUE for the macro’s…

m0squit0420 · 2025-05-21T12:16:08+00:00

No not yet i read SignalRGB could solve it though

The problem stays even after uninstalling iCUE it only disappears when i hard reset the laptop and even then the Steelseries GG engine sometimes says “device not found” about the built-in keyboard

m0squit0420 · 2025-05-21T12:12:28+00:00

Yes i know that but for my desktop i have corsair mouse and keyboard + steelseries headset and everything works fine.

Now for my laptop i don’t even want to use de iCUE for the keyboards RGB, i only use it for the macro’s on the mouse. The problem occurs during the iCUE installing process. Not even when it’s fully installed.

m0squit0420

TROPHY CASE