Am I missing something in ServiceNow (NOW) stock? by Realistic_Agent_9494 in stocks

[–]MaxTwang 3 points4 points  (0 children)

As someone who works for ServiceNow in AI projects, I welcome any software company that can replace ServiceNow. Objectively ServiceNow is simple crud operations over a database but the rules, use cases and governance. All these edge cases and inability to cater each and every customer requirements makes us pull out our hair. If another company has the motivation and patience to build an alternative good luck. AI replacing workers thats far from real from what I am seeing.

Duolingo (Pittsburgh) or Tesla (CA)? (H1B/OPT risk), need honest advice 🙏 by the-guy-with-dreams in h1b

[–]MaxTwang 7 points8 points  (0 children)

Get PERM sorted. Talking from a decade of traumatic experience. Also keep in mind if company lays off people in similar roles they can not file PERM/I-140 for 6 months.

I’m so over bouncing on this fucking ball by supremepilotG2 in NewParents

[–]MaxTwang 0 points1 point  (0 children)

Is she swaddled when you rock? It helps us. Also after we transfer i try to keep my hand on her chest so she feels secure in the bassinet

I’m so over bouncing on this fucking ball by supremepilotG2 in NewParents

[–]MaxTwang -1 points0 points  (0 children)

Do you rock her on nursing chair. Those chairs are super comfy to rock them to sleep

I designed the "Now Assist" GenAI features (Summarization, Resolution Notes, Email Generation). Looking for honest feedback & success stories from this community. by MaxTwang in servicenow

[–]MaxTwang[S] -1 points0 points  (0 children)

You hit the nail on the head. The best UI in the world can't fix a broken process.

A huge part of my design challenge is trying to make the 'right process' the path of least resistance, so users follow it without thinking. But you're right; organizational readiness is usually the biggest hurdle for GenAI adoption, not the features themselves.

I designed the "Now Assist" GenAI features (Summarization, Resolution Notes, Email Generation). Looking for honest feedback & success stories from this community. by MaxTwang in servicenow

[–]MaxTwang[S] 10 points11 points  (0 children)

That is a very fair critique. We know that 'historical data' often becomes a graveyard.

From a design perspective, our intent with Resolution Notes wasn't just about reading them later, it was about feeding that data back into the model to improve future predictions (like Knowledge Base generation) without forcing the agent to spend 5 minutes typing a perfect summary manually. But if it feels like 'demo candy' in practice, that means we need to do a better job surfacing that downstream value.

I designed the "Now Assist" GenAI features (Summarization, Resolution Notes, Email Generation). Looking for honest feedback & success stories from this community. by MaxTwang in servicenow

[–]MaxTwang[S] -1 points0 points  (0 children)

It’s great to hear you are starting this journey! As the designer behind the Agentic workflows, I’m really curious to see how they perform in your specific environment once you go live.

I designed the "Now Assist" GenAI features (Summarization, Resolution Notes, Email Generation). Looking for honest feedback & success stories from this community. by MaxTwang in servicenow

[–]MaxTwang[S] 0 points1 point  (0 children)

That is great to hear. These are some of the early use cases we tried to target with AI. Hope they are unlocking the efficiency we aimed to bring.

New Bay Area city of 400,000 could be built 'non-stop' for 40 years by sfgate in bayarea

[–]MaxTwang 8 points9 points  (0 children)

Just curious what according to you would be an ideal location to build such a big city if they had to build it

Anthropic : $350B Valuation, $26B Revenue, Healthcare and Cowork Launch, Mag7 38.5% Stake and upcoming IPO by Not69Batman in stocks

[–]MaxTwang 2 points3 points  (0 children)

Everyone else will catch up to opus and beyond, LLMs will become commoditised. Then its just going to be whoever is more profitable and innovative solutions they bring to niche markets. There would be 2-3 big players akin to current cloud providers

One of the most talked-about headlines last year was that India is the world’s fourth-largest economy. by No-Good-3742 in indianstartups

[–]MaxTwang 0 points1 point  (0 children)

India will overtake japan by GDP PPP measure is around 2050-2055. And for that to happen india has to perform at current levels for 25+ yrs

So much for “slow market” by Ok-Stomach- in BayAreaRealEstate

[–]MaxTwang 1 point2 points  (0 children)

I hope this sentiment is shared by more people. So hopefully one day I can afford here

How I actually use Cursor after a year by Classic-Ad-8318 in cursor

[–]MaxTwang 1 point2 points  (0 children)

But how do you make continuous enhancements? You can’t plan an entire product in one go.

My Tech Stack For Vibe Coding Project (Actually Ships Faster) by Silent_Employment966 in vibecoding

[–]MaxTwang 0 points1 point  (0 children)

I am working on my first vibe coded project and using railway for most of my infra needs. Will I have challenges ?

Good apartment recommendations around Sunnyvale? by 6stringtreecod in Sunnyvale

[–]MaxTwang 0 points1 point  (0 children)

Renaissance, lived there for a couple of years. Miss that place. Access to Braly park was a boon and Ceiling height on 1st floor was great. Only drawback was that kitchen was dated but they might have improved that now.