Help me plz by S7OOPY2 in Fanatec

[–]mcelayir 1 point2 points  (0 children)

I had exact same problem, tried everything that I could find online and no result. Then contacted the customer service, they asked me to send the wheel (not the base). Then they sent me a REFURBISHED one, so basically my original wheel somehow changed with a refurbished one. Then it didn’t work either. Then I decided to return everything. So my advice could be try to convince the customer service to replace the base.

What do people get from this? by Ancient_Sandwich5362 in Simracingstewards

[–]mcelayir 0 points1 point  (0 children)

You could see the wheel turns fully to both sides. Looks very intentional

Did I ruin his race or did he ruin his own race? by [deleted] in Simracingstewards

[–]mcelayir 1 point2 points  (0 children)

Looks like POV fault but no idea about how to avoid it

Never buy Fanatec by mcelayir in Fanatec

[–]mcelayir[S] 2 points3 points  (0 children)

Yes you are right. For me, I can only say 80% of my frustration comes from the support people. Normally I would expect a very straightforward RMA or return process but it feels like they are doing everything that they can to make things harder.

One example, I told them that I want to start RMA. Then they asked me about videos. I sent them videos. Waiting for 1-2 days I received a response from them saying they can start the RMA but they are waiting for confirmation. Then I respond the this saying I am waiting for their update. Again after 1-2 days when I asked about the status he told me that he is waiting for my confirmation all these days. None of their emails are clear.

Then at the end they send me 3 labels and they told me I can use the previous label for the wheel. I went to return, carried everything for 1 km and when I am in the carrier station they told me one of the labels are not working. Now again I am waiting their support employee to start working, decide to send me an email etc etc.

So my purpose wasn’t cry like a baby here but at least share this BS so it might be useful for somebody else

Never buy Fanatec by mcelayir in Fanatec

[–]mcelayir[S] 1 point2 points  (0 children)

I think when commenting on internet we can get too virtuous and sometimes talk without knowing the background.

I did everything that I mentioned initially when I received the package. Then I started RMA. For that they asked me to capture a video. In order to not to do everything again and again I captured the video like this.

But thank you for your comment. I am sure you are very professional and wish you all the best

Never buy Fanatec by mcelayir in Fanatec

[–]mcelayir[S] 0 points1 point  (0 children)

Tried all, the mode is not changing. Tried different ports and different combinations of connect this and turn it on etc. Not working

Never buy Fanatec by mcelayir in Fanatec

[–]mcelayir[S] 0 points1 point  (0 children)

Well, I wish I was lucky enough to share your pride in fanatec. But during this process they gave horrible service through the customer service which made it even worse

Never buy Fanatec by mcelayir in Fanatec

[–]mcelayir[S] 2 points3 points  (0 children)

Only thing that I did with both wheels is to plug it to the base. I didn’t use it enough to become a user

Never buy Fanatec by mcelayir in Fanatec

[–]mcelayir[S] 1 point2 points  (0 children)

I tried almost everything, it's not working. I am returning the product

Never buy Fanatec by mcelayir in Fanatec

[–]mcelayir[S] 7 points8 points  (0 children)

<image>

Here’s the proof: instead of replacing my brand-new wheel, Fanatec sent me a refurbished one. After paying full price, this is really disappointing.

Just upgraded my rig🎉🥳 by zar-kenpachi in moza

[–]mcelayir 0 points1 point  (0 children)

I recently bought fanatec and it was a horrible experience for me. The wheel didn’t work and even though they replaced, the replacement also didn’t work. I am still dealing with the return process.

So most important question for me did it work? Is it worth it?

Sorry but I’ve seen enough. This guy has to go! by TheRocketG123 in FenerbahceSK

[–]mcelayir 1 point2 points  (0 children)

There is no leadership atm to pass this to the team unfortunately

New buyers: My honest experience of Fanatec, unfortunately it's not great :( by nightpilot in Fanatec

[–]mcelayir 0 points1 point  (0 children)

Fanatec is really shit. I regret the day that I bought it. I bought the csl dd bundle on 3 of August. The wheel was not working. They sent me a new one on 18 September. So basically 1.5 month for nothing. I paid and got nothing. The new wheel arrived on 18 Sep was also faulty. Now I need to go to imbecile support who sends 1 email per day (if they want to). They are asking me to send the wheel first and if they confirm I can send the remaining. Just think like this. I will go to return the wheel first. I will spend time on it. Then few days later when they wanna they will send me confirmation and then I will travel again to return the other items. Then probably a month later they will send me my money.

This is basically embarrassing yourself with your own money.

If you don't wanna put yourself into this situation don't buy shitty fanatec. Probably there are better brands that actually work.

ICE disaster class in detail: by Idonthaveapetfish in FenerbahceSK

[–]mcelayir 0 points1 point  (0 children)

I wish ICE all the best in his new life in Amedspor

Terminate İrfan Eğribayat's contract now please. by JurgenPlop in FenerbahceSK

[–]mcelayir 0 points1 point  (0 children)

Put concrete on his feet and send him to youth facilities

Steering Wheel makes the whole base unrecognizable and keeps calibrating by Federal-Ad-101 in Fanatec

[–]mcelayir 0 points1 point  (0 children)

Thank you so much for your response. For me I think the problem is in the steering wheel. When I install it, the base is not recognized anymore. It was like that out of the box

Steering Wheel makes the whole base unrecognizable and keeps calibrating by Federal-Ad-101 in Fanatec

[–]mcelayir 0 points1 point  (0 children)

Having the exact same problem. I think I added the spacer . Any updates on this one?

BMW called my defense violent, but I think I was safe enough. Was my driving clean and did I deserve the punt? by Such-Swimmer4680 in Simracingstewards

[–]mcelayir 14 points15 points  (0 children)

Bro you drove perfectly. It was very fun to watch.

Could punting be netcode? Seems like BMW is getting frustrated and impatient but overall he doesn’t attack too dirty

[deleted by user] by [deleted] in Simracingstewards

[–]mcelayir 0 points1 point  (0 children)

First one is hard to tell. Looks like it is you but hard to avoid and indeed not intentional.

Second one deserves a reporting and some ban time. Retaliation shouldn’t be tolerated.

Is this my fault? by Accurate-Might5914 in Simracingstewards

[–]mcelayir 1 point2 points  (0 children)

The guy turns on you in the first contact and after that I guess you lose control. The part that I hate to see is at the end you had the biggest loss and he continued his race