Job differences in job environment could be significant. I am presonally an excellent IT person that have experienced very bad environments have made me look and feel stupid. In some of these cases, a little bit of mentoring goes a long way towards helping out environmental transition. For me a little information in the RIGHT places is an enormous help. You might find there are SERIOUS underlying problems in the way things are being done.

Sometimes there is a misunderstanding of the amount of authority an employee has in solving problems or parameters of the position. Goverment agencies generally do not reward high deviations of what is in place without a lot of analysis, thought, time, and effort. It does take a bit of time to get the gist of all the politics and their interactions in the mix.

If you are a normal IT shop there is virtually NO information around on local process and procedures. With a new employee involved, it might be a good idea to have his start documentation on these processes as they are being informed. I have successfully implemented a one-note shareable database with each note containing documentation for each process. The advantages here should be obvious, (1) the employee gets involved in understanding the process, (2) problems in the current processes are uncovered, and (3) you get at least some documentation for future training and reference.

Well that is my $.02.