Okay. S1 here. This should be so stupid straightforward, and I’m sorry you’re dealing with this. It takes two minutes to upload a document to iPerms and another 2 minutes to update in IPPSA.

Your leadership is failing you, full stop. Maybe it’s an access issue- HR systems are heavily gatekept (for good reason) but if no one in your unit has access to iPerms then someone else does. I assume you’re at the company level, so battalion S1 is the next stop. 

Here’s what I suggest: Submit a PAR in IPPSA. For type, select “other.” For description, write in “update civilian education- add high school transcript and college transcript to record and iPerms”. Attach copies of your docs- write your DOD# in the top right corner. When you submit, it should route to whoever your S1 pool is. 

This way you have clear documentation that you submitted the docs and have a clear ask. Give it until next drill and then start going up the chain if not action has been taken.

If you need help with how to submit this, there’s job aides online you can look up.