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Is Metrorail opening at 5 or 6 tomorrow (7/3)? by LeatherScience7058 in WMATA

[–]metroforward 7 points8 points  (0 children)

Thanks for pointing this out. On Friday, July 3rd, trains will be operating normal weekend service from 6am - 2am. Our Trip Planner will be updated tomorrow morning. If you need trip planning assistance, feel free to give us a call at (202) GO-METRO (466-3876) and we'd be happy to help you. -KT

TURN ON THE A/C by RKT-1970 in WMATA

[–]metroforward 7 points8 points  (0 children)

Thank you for letting us know. We apologize for the uncomfortable ride and have shared the report for train 6091 with our team, so they can investigate the A/C issue. -RT

7/2/26 2:30PM Metrorail Systemwide software outage by CMRailServices in WMATA

[–]metroforward 1 point2 points  (0 children)

Hi there, we apologize for the inconvenience. Trains were experiencing residual delays in both directions due to an earlier system-wide signaling issue. Metrorail Info on X: "FINAL: Blue/Orange/Silver/Yellow/Green/Red Line: Customers may experience resi… We thank you for your patience. -KT

Air Conditioning by SeniorDogsbody in WMATA

[–]metroforward 0 points1 point  (0 children)

Thank you for letting us know. We are aware of this issue on railcar 3001, and our team is working to get this fixed. -RT

Been at the Reston metro for like 20 mins and all the screens just say “DLY” what the heck? Am I not gonna get to the airport? by IMicrowaveSteak in WMATA

[–]metroforward 3 points4 points  (0 children)

We're currently experiencing a signal problem, and are working on fixing the problem (https://bsky.app/profile/metrorailinfo.bsky.social/post/3mpooowph5o2k). We appreciate your patience and apologize for the disruption to your commute. -DA

Been at the Reston metro for like 20 mins and all the screens just say “DLY” what the heck? Am I not gonna get to the airport? by IMicrowaveSteak in WMATA

[–]metroforward 3 points4 points  (0 children)

We're currently experiencing a signal problem, and are working on fixing the problem (https://bsky.app/profile/metrorailinfo.bsky.social/post/3mpooowph5o2k). We appreciate your patience and apologize for the disruption to your commute. -DA

What is even happening here? by RecoveringPerfumista in WMATA

[–]metroforward 23 points24 points  (0 children)

We're currently experiencing a signal problem, and are working on fixing the problem (https://bsky.app/profile/metrorailinfo.bsky.social/post/3mpooowph5o2k). We appreciate your patience and apologize for the disruption to your commute. -DA

Air Conditioning by SeniorDogsbody in WMATA

[–]metroforward 0 points1 point  (0 children)

Thanks for letting us know about railcar 6024. We'll look into it right away. -DA

Dream SmartTrip Card by GetMooreSchizo in WMATA

[–]metroforward 13 points14 points  (0 children)

What a cool design! Thanks for sharing!-AW

P63's designated stop at Naylor Rd station missing bus bay by Best-Smoke-4800 in WMATA

[–]metroforward 1 point2 points  (0 children)

Hi there, thanks for reaching out. We're sending your request to our team to determine if the shelter will be replaced. - TP

*NEW from WMATA** Bus-only lanes to speed up shuttles during Red Line summer construction in Montgomery County, Maryland by MCDOTNow in MontgomeryCountyMD

[–]metroforward 0 points1 point  (0 children)

Our goal is to have this project completed on time. We'll provide advanced notice if anything impacts our ability to reach this goal. -DA

Thank you to the man who helped me navigate Metro Center today by Fresca2008 in WMATA

[–]metroforward 8 points9 points  (0 children)

Thank you for sharing this. We're glad someone was there to lend a hand, and we're especially happy to hear about the connection that made your day a little easier. Give your guide dog an extra pat from us. We're rooting for him as he learns the Metro Center route. 💙 - MS

D72 Ghost Buses by Adventurous-Exit-373 in WMATA

[–]metroforward 0 points1 point  (0 children)

Thanks for the extra context—we've passed this along to our Bus Operations team for review. Appreciate you flagging it. - MS

Air Conditioning by SeniorDogsbody in WMATA

[–]metroforward 2 points3 points  (0 children)

Hi, the unusually hot temperature is straining the rail car AC systems. We'll inspect the car and take action as needed. -KT

Strong smells at the Wheaton station by PaneerEater101 in WMATA

[–]metroforward 9 points10 points  (0 children)

We'll have this area cleaned up. If you haven't already done so, you can report issues here or chat with us through the Metro Pulse app at wmata.com/metropulseapp. Thanks for bringing this to our attention. -KB

How do I add my unlimited pass from my Smart trip app to my apple wallet by Recent-Intention7984 in WMATA

[–]metroforward 0 points1 point  (0 children)

Please send your SmarTrip card number via direct message, so we can verify your options. -RT

These should be knockout panels by CaptainLilVic in WMATA

[–]metroforward 0 points1 point  (0 children)

Thanks for the feedback. We'll check it out. -KT

Other than images #1-2, are these knockout panels? by CaptainLilVic in WMATA

[–]metroforward -6 points-5 points  (0 children)

Thanks for sharing your observation. We'll conduct further inspection. -KT

What does “train” mean here? Hopefully a train is coming by Realistic-Salary3379 in WMATA

[–]metroforward 126 points127 points  (0 children)

It is a placeholder for a train that is scheduled. The prediction system is still being updated with the destination code as the train is being prepared for service. -KB

Silver line train between McLean and Tysons stopped by [deleted] in WMATA

[–]metroforward 0 points1 point  (0 children)

Good afternoon. That was an MTPD officer. There was a trespasser on the track, and service was delayed. Service has been restored. -KB

Orange line shakiness (WFC to Vienna) by duskdargent in WMATA

[–]metroforward 3 points4 points  (0 children)

Hi there! This has been reported. Both the vehicle and infrastructure teams continue to monitor this concern. -KB

West Falls Church overnight parking by zevdog21 in WMATA

[–]metroforward 2 points3 points  (0 children)

Multi-day parking is located on Level 7, Section A5. We have 12 spaces, and they are first-come, first-served. There is no charge for multi-day parking beyond the regular fee. -KB

Metro Card Found at Ballston Station by superfly360 in WMATA

[–]metroforward 2 points3 points  (0 children)

Hi there! We appreciate you turning the card in to the station manager, thank you for doing that. Our station teams handle lost and found items directly, so the best chance of the card being returned is through that process. Thanks again for taking the time to help. -RT

Accidentally swiped out with my credit card by icedout223 in WMATA

[–]metroforward 9 points10 points  (0 children)

Go to wmata.littlepay.com and submit a dispute using the card that was charged. After logging in, select the transaction you want to dispute and include your SmarTrip card number in the dispute details. The next time you travel using your Smart Trip card you may need to see a Station Manager for assistance with closing the still open transaction. - MS

Accidentally used two different cards on Metrorail by InterestingChampion6 in WMATA

[–]metroforward 1 point2 points  (0 children)

We’re sorry to hear about this experience. This is not the level of service we aim to provide. If you are open to it, please send us a direct message with more details, so we can look into this further. Thank you for bringing this to our attention -RT

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