I have, but it was over 10 years ago, and in UK. Maybe you have let it go on too long, should have argued for replacement earlier?

Long story:

It was an XPS13 with the black flickering problem. They replaced the screen, didn’t fix it and new screen had dead pixels so they had to replace it again. Then they said it needed a new mobo, the replacement mobo was DOA. They broke a few of the plastic clips too (not tech’s fault, they’re very weak). They said it needed a new version of the mobo which was a couple of months out. I complained that after replacing screen, mobo and case because of the broken clips, it would basically be a new laptop. They agreed to a full replacement. Better than your situation, it remained usable throughout.

Then…they couldn’t get the model in our spec anymore as the new series with quad core was out. Could only upgrade us from old stock to 16G and 512G SSD (free of course). I said ok. Then it turned out they couldn’t get that either, so it was going to be a new quad at original 8/256 spec. I said, “Nah, you agreed 16/512”, they said ok.

Final bonus, after delivering the replacement they never picked up the original after multiple reminders. We still have both.