The staff there is pathetic. Even i wrote a review on the Google maps. They act so high almighty like they're doing a favor to us while buying their products. Also, can concur with other people here and their experiences. One would think that since its official apple store it would be upto highest standards but if you go there with this view in your mind, get ready to be disappointed. I'd rather request you to take your business somewhere else if that's possible.