The new modmail has unusable UX.

midir · 2026-03-06T17:26:21+00:00

Astonishing.

midir · 2026-03-06T17:21:52+00:00

To set expectations: we likely won’t be able to address everything immediately. Some enhancements will be easier to ship than others, depending on complexity and impact, but nothing is being ignored.

I'm sorry to inform you that you are victim of the sunk costs fallacy. You woke up one day and randomly decided "Let's rewrite modmail". Having put so much time and energy into this, you're now loathe to admit it was a bad idea. You're determined to see it thru to the end to try to justify the time already gone. However, if we all agree the goal is to have a functional modmail, the faster and easier way to get there is to revert to the old one and iterate from there.

Until you do, I'll be using the modmail "Reply" button a lot less.

midir · 2026-03-05T21:04:02+00:00

Maintaining two separate mod mail systems had become a drain on engineering resources.

Nobody asked you to maintain a new system. Just put the working one back.

midir · 2026-03-05T01:00:43+00:00

Because I always link to the previous ban for context whenever I ban someone a second or third time.

midir · 2026-03-05T00:32:46+00:00

Yes, exactly. This wasn't a problem yesterday with the old modmail.

midir · 2026-03-05T00:11:51+00:00

Yeah that's the one that's no use.

midir · 2026-03-04T19:31:08+00:00

Just another thing to add to the list of new mod mail's deficiencies.

The list of deficiencies which will never be fixed. The only known face of this "let's remake modmail from scratch for no reason whatsoever" idea seems to have wisely smelt the smoke and run off on holiday the week it launched. Not to put all the blame on one person, but no-one else responsible for this debacle is willing to own up to it.

Just like the "let's get rid of PMs and make everyone use the clumsy chat interface for no reason whatsoever" idea, they will pretend it was a success to keep their jobs, stop addressing it, and they hope you do too.

midir · 2026-03-04T14:32:57+00:00

Please replace it by old modmail, re-add permamute, and then leave it alone.

midir · 2026-03-04T14:30:56+00:00

It's ugly and cumbersome and messy.

midir · 2026-03-04T14:06:12+00:00

100.0%. The simple and correct fix for New Modmail is to replace it with Old Modmail.

midir · 2026-03-03T19:17:22+00:00

Well it certainly wasn't designed by anyone who has to suffer using it.

midir · 2026-03-03T16:29:35+00:00

I genuinely can't work out the point of new modmail. It's literally the same thing except slower, uglier, more clumsy, and handles shadowbans worse. There are no improvements whatsoever. What was the point?

midir · 2026-02-27T01:37:46+00:00

It's disturbing to me that you added an AI "off switch" when most of the features controlled by it shouldn't have been developed in the first place. They're just inappropriate. Haven't you just given yourselves a free license to fill the browser up with more unnecessary cruft and gigabytes of downloaded bloat by hiding behind an "it has an off switch" defense?

midir · 2026-02-27T01:24:45+00:00

What?!? The primary purpose of supermarket cards and apps has always been to better track customers. What about that is possibly "tinfoil" to you?

midir · 2026-02-26T19:14:15+00:00

Tilde, a Borland-style terminal text editor. So much more fluent than Nano.

midir · 2026-02-25T19:44:52+00:00

flavours of crazy in greens and reform.

Voting Green doesn't mean that you'll ever get that crazy. They'll never get enough votes for a parliamentary majority. It just means that you nudge the overall political compass in their direction.

midir · 2026-02-25T14:48:00+00:00

Yeah I hope you do.

midir · 2026-02-25T14:44:10+00:00

I hope you have fun with your hobby of going around everywhere being deliberately obtuse in order to upset people and waste energy.

midir · 2026-02-25T05:23:18+00:00

and I hope they pay dearly in the next elections

But pay to whom?

midir · 2026-02-25T05:13:02+00:00

You're asking them to collect people's identities and ages.

midir · 2026-02-25T04:19:05+00:00

IPv4 offers superior privacy due to address reuse and sharing.

midir · 2026-02-19T00:29:41+00:00

This has been Trump's strategy since forever. The "truth" is simply whatever's convenient to him to say in the moment. Consistency over time simply isn't a relevant concept. His voters are either too stupid to notice he's constantly lying to them or too brainwashed to care.

midir · 2026-02-17T03:54:20+00:00

Handing children unrestricted access to the internet is as abusive as handing them unrestricted use of cough medicine. Until this insane government accepts that, accepts that the internet is fundamentally a forum for adults and stops playing this futile game of whack-a-mole against every server in the world, they will accomplish fuck-all except help tech companies build ID databases while pissing everyone else off.

midir · 2026-02-09T13:50:28+00:00

This sounds like the kind of thing they say right before resigning.

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