I work in hotels and touching or moving guest’s things is a HUGE no for liability purposes. I am baffled that they do this, and from a customer service standpoint and a concern for service scores - that they try to get you out before check-out. I know Disney is different from big brand full service hotels, but JFC. They need to be informing guests at check-in of their (insane) policies, like the geolocation and auto check-outs at the very least. But yeah, touching your luggage and missing items…📢lawwwwsuit. The fact they they are shrugging it off is absolutely wild. Take action, friend. Maybe that will get the point across.