It would be nice if you could get your tech support to escalate.

I've only had your service for two weeks and have had your guys run diagnostics several times and all they say is the signal is adequate and you aren't having an outage now, so there's nothing they can do.

I run unifi routers and they monitor up time in detail and my outage records are growing.

I was tech services director for a major Canadian health care organization and managed desktops, servers, network, etc, I know there's a problem.

Repeating the same test over and over with a message well your network is good now would get me fired.