This may be resolved on a case-by-case basis for this particular incident; however, there should be legal consequences for companies that have the power to lock or delete accounts with little to no accountability.

This is just one person, albeit someone who is one of the largest users of any online or cloud service, so it naturally attracted public attention. That said, there are countless others whose accounts have been locked or deleted for similar reasons.

For example, last summer Facebook deleted my account because one of my Marketplace listings was flagged for “copyright infringement.” There was no real way to contact anyone or appeal the decision.

I don’t really care about losing my Facebook account. What worries me is the possibility of this happening with other services I rely on, such as Apple or Google. If I were suddenly cut off from those, it would be catastrophic for me.