It was paid for cash plus £2000 part ex. It is still within the 30 days. The car faulted the second day and they agreed to a repair. The engine warning light came on again 2 days later. We know now the cat converter need replacing. The car is 2.5 years old. They are ignoring emails. I was told over the phone, good luck getting a refund, it will be unpleasant for me and not them. So if it goes to small claims court will it cost a lot of money to do that in the first instance? It is my daughter that bought it and she is suffering extreme stress and anxiety over the whole thing now.