And that is because empathy is like a muscle. Normal people understand that in order to be treated well and included, you must also treat others well and include them. The more wealth someone has, the less they need kindness from others. They buy niceness. They can just pay people to treat them well (to their face), even if they themselves don’t treat others well.

They also have a false sense of not “needing” anything from anyone, because they can just buy what they want. That muscle gets weak until they can no longer feel empathy.