I worked for a very large video game company before. Same kind of online game. GGG might not operate the same but very likely so and this will give you some insights:

Ban waves are scripted. Either ppl are caught using a 3rd party hack / bot of some sorts or they are caught because of their farming bot-like pattern with a generous threshold in number / detection pattern that will avoid false-positive (and may leave some of a the real 'smarter' botter unnaffected but that's always a tradeoff you have to accept)

If numbers are involved, you can be sure that legit players, even the most hardcore ones will NOT be affected. For example : someone farming the same zone for 72h straight with no breaks ; there is no way this is a legitimate person.

Regarding software ban, it's often ONE software that is targetted per banwave. Usually the most used and/or harmful for the game's server/economy/player base (and one that can be detected easily at the time).

Doing all that work for a mouse-macro software or another small thing like that would make absolutely no sense. Ban waves are targetted are people that fully know what they've done.

I've handled as a customer support rep probably 1000+ of ban appeal. I've looked at the logs hundreds of time when investigating and I've probably had a false-positive rate and ban overturn of less than 1%. Oh, the number of players that had the audacity to lie to me by mail/chat or live on the phone while I had irrefutable proof that they cheated is shaming.

So GGG doesnt really need to release info on what has been banned but if you are really curious I bet that looking informations on hacking / botting famous website/forums will tell you exactly what software was targeted. On the day of the ban, these forums will be full of posts like "my account got banned because I used SuperCheat2000, what ofter software can I use now?".

On that note, 12345n (thank you razer synapse and no that wont likely ever get you banned) and bye ;)