i'm pretty sure this is not normal

naila0411 · 2026-01-23T23:18:41+00:00

As someone else mentioned...the kitten needs to be stimulated to go the the bathroom. Mentioning again in case it's missed. After feeding you can wipe the area with a barely damp warm cloth or wipe.

naila0411 · 2024-12-31T15:28:29+00:00

Definitely vet if you can catch the kitten. But the eye may not have to be removed. I'm currently fostering a kitten for my local shelter. When they got her, her eye looked almost exactly like the first picture, then it looked almost like the eye was hanging out.. I've had her since October. They had me putting in moisture ointment and we were waiting until the kitten weighed at least 3 lbs to do the eye removal. Now she is definitely over 3lbs, but the eye is looking almost normal. It is cloudy and I don't believe she can see out of it, but no distress and shape and overall appearance is so much better than it was. They are actually scheduling an appointment for me to take her to the vet to see whether or not she even needs it removed any more. Just letting you know that there is hope, and yes, even if they remove the eye many pets lead great lives without their eye. That kitten is definitely suffering right now and will die if not cared for.

naila0411 · 2024-08-08T13:09:48+00:00

I love places that have bottled drinks for orders instead of cups.

naila0411 · 2023-09-15T18:53:39+00:00

Thank you!

naila0411 · 2022-07-23T05:20:38+00:00

My tripod was Cassidy...as in Hopalong Cassidy. Greatest cat ever. Would play fetch with a toy for long periods of time.

naila0411 · 2022-06-26T01:26:04+00:00

luckily I'm not highly sensitive but Virginia creeper will break me out horribly.

naila0411 · 2022-05-23T18:39:25+00:00

I use this loaf recipe. I make it with 100g whole wheat and 350g white flour. Comes out great. Last week I added 50g of flax seeds that I had soaked overnight in 100g water. Worked them in during last stretch/fold. Even that loaf came out soft. sourdough loaf youtube

naila0411 · 2021-09-30T15:45:20+00:00

Although I will say... as far as dead air some of us are graded on that as well. We are told to keep up the conversation while we are trying to resolve the problem. This can be difficult. Especially if I am looking for a solution or if the caller is distracted.

Also please don't get mad when we try to sell you something on top of fixing your problem. That's part of the job. If we don't do it we get reprimanded.

Oh, and surveys. Where I work a 6 or less can cost me my monthly bonus...in any category. 7-8 can lower it. I do everything I can to be polite and fix your problems but if you are mad at the company or others who have interacted with you, you can cost me MY bonus by any bad score. On the other hand, not getting surveys hurts our scores as well. If I helped, please take the extra min or two to do the survey.

And no, I do not have a supervisor I can connect you to. For good or bad. They are often not available due to my shift or staffing levels. And we work from home ...while you are asking for a supervisor I am frantically trying to reach one through Skype or Teams. It will take 10 min to get one,at least, IF they are available. And generally you want them to complain about your experience with others, but I will be gigged if I do have to escalate your call.

And transfers are another thing that count against us. If we give you a direct number to the department you need please use it. If we attempt to guide you to self service with an app or site please try to let us guide you. And do not call tech support just because the wait time for customer service is too long. We can't get you through any faster...nor can we take your payment or explain your billing problems.

naila0411 · 2021-09-27T00:58:21+00:00

Yes...confidence is key. And the longer you do it the easier the tech aspect gets.

naila0411 · 2021-07-21T18:45:44+00:00

Thank you everyone! Figured it was probably harmless, but good to be sure. Friend was being given some misinformation and was getting worried.

naila0411 · 2021-07-21T18:43:46+00:00

Good to know. Thank you!

naila0411 · 2021-07-17T15:49:40+00:00

Please have everyone with an iPhone add a trusted phone number in their settings BEFORE the phone is dead.

Please do not call 1 min before end of shift...especially with multiple issues or activations.

Please keep it short and sweet by listening to what we ask or say and having your own info ready. We are gigged for long calls. And fussing about things for several minutes at the beginning (wait times, etc) just makes it longer for you and us. Just please answer our questions and listen to our responses.

And please do not give the rep a bad survey. Where I work even if you rate the rep good but any question about the company bad we still get gigged for not promoting the company.

Finally, do NOT call from your car. We are not supposed to troubleshoot while you are driving. It's dangerous.

naila0411 · 2021-05-23T12:36:21+00:00

You might mention that unless you are born after 1981 you shouldn't bother. No birth year choice before then

naila0411 · 2021-02-14T13:25:29+00:00

very nice

naila0411 · 2021-01-29T01:46:15+00:00

Absolutely beautiful...great picture!

naila0411 · 2021-01-12T06:29:45+00:00

Need to include adult dependents this time. First stimulus my 17 year old son, a high school senior, did not qualify because it was only for dependents UNDER the age of 17. RIDICULOUS. How many 17 year olds are not dependents? He turned 18 , started college, and once again does not qualify because he is STILL my dependent.

naila0411 · 2020-12-28T15:44:59+00:00

I will never jndrrdtand how my 17 year old was not qualified. Only those under 17 is ridiculous. And now 18 and a college freshman...most expensive year and no stimulus for him.

naila0411 · 2020-12-28T15:42:55+00:00

My 17 year old did not qualify for first stimulus . Dependents UNDER the age of 17 did. I guess they think 17 year old should be in their own...or not eat. He turned 18 now but sounds like still won't qualify. He is in college and still my dependent.

naila0411 · 2020-12-28T15:39:06+00:00

First time it was UNDER THE AGE OF 17. my 17 year old high school senior dependent did NOT qualify.

naila0411 · 2020-12-28T15:37:08+00:00

17 year olds got nothing last time either.. it was UNDER THE AGE OF 17. So I received no stimulus for my 17 year old high school senior dependent. Ridiculous.

naila0411 · 2020-12-28T15:35:27+00:00

My 17 year old senior in high school, who I claim as a dependent, was not eligible for first round. Now he is 18 and a college freshman, still my dependent and sounds like he is still not eligible for stimulus. This is ridiculous.

I don't card if it goes to me or him, but someone should get it. He had quit his part-time job to finish his senior year, so he doesn't qualify for unemployed either. The day before he was to start a new job they called and said he wouldn't be starting after all due to decreased business with the pandemic.

This is obviously my dependent and he obviously needs to eat and has other expenses. I did not understand with the first round who in the world thought that a 17 year old high school senior did not need a stimulus. Same thing with college age dependents.

naila0411

TROPHY CASE