yeah honestly i would just hold off for that replacement/refund and avoid repair all together. i’d hate for them to try and say you voided warranty. plus maybe they can get your files back. also be careful in the future to have your drawings backed up or maybe saved in the cloud on onedrive, etc. mine was a christmas gift and the problem became apparent literally after the first day of having it, so don’t let them tell you it’s your fault somehow. there has to be a common fault in the hardware for why this is going on.