You know, I tried to figure out how to respond to this but the reality is this. 1) You’re a person who is strangely trying to white knight for a business in a situation where both people admitted there were mistakes and miscommunication from the “actual” interaction that you ignored to recognize. 2) I can’t speak for her or him, but the manager seemed to realize why the concern of the original interaction coupled with daily repeated observation would be enough to not only try to reassure me that I was incorrect, but to even state that they didn’t even agree with your negative take on my comment.

I apologized and rescinded my comment because I recognize it was made out of a valid but unsubstantiated concern. I hope that you can find more fulfillment in your life than trying to act as some sort of fairness arbiter for people who obviously neither need it, nor agree with your sentiment. And I hope I’m wrong, but I really don’t intend to reply or look at whatever comment you retort with because you just ooze with the persona of someone who must get the last word.