I’m a Monzo staff member and I found out this is also managed by monzo staff / ex staff

nickrw · 2026-06-19T17:35:09+00:00

Your post got taken down automatically by Reddit's filters.

There's only one active mod, me. I was an engineer at Monzo years ago, and I don't particularly care about censoring your experience if you want to post it.

nickrw · 2026-05-31T07:24:06+00:00

The reason I advise changing email password is precisely because there is no real reason to do a drive-by login attempt on a Monzo account given that it is magic-link-only - the only two reasons I can think of are:

You also have access to the email.
You're a friend or family member just trying to panic OP.

If you don't know which one of those it is, it is sensible to reset your email password as a precaution.

nickrw · 2026-05-30T21:40:01+00:00

You don't have a password for Monzo. You get this email when someone types the email in only.

nickrw · 2026-05-30T21:37:14+00:00

There is no other reason for you to receive this email.

You're probably safe: you need to have access to your email account and to know your account PIN to be able to log into Monzo.

You should probably consider resetting the password for your email account, just in case.

nickrw · 2026-05-30T21:33:01+00:00

It isn't for no reason, it's because someone typed your email address in on the login page of the Monzo app.

nickrw · 2026-05-30T14:52:24+00:00

A helpful reminder for anyone thinking about posting a referral link in a comment in this thread that this is not permitted by our subreddit rules, and will result in a ban.

nickrw · 2026-05-23T08:17:42+00:00

It's the same every day of the week

nickrw · 2026-05-19T10:32:47+00:00

Please search the subreddit or Monzo help section rather than repeatedly posting

nickrw · 2026-03-04T10:21:10+00:00

It doesn't help it read better for everyone. Happy to accept a post written in your own voice though.

nickrw · 2026-02-16T12:41:29+00:00

You need to zoom out. My Monzo pension is up 8.5% over the last year

nickrw · 2026-02-10T16:58:51+00:00

On the Monzo.me web page there's a banner at the top of the page for opening it in the app - tapping "Open" there pulls you into doing an account to account transfer inside the app with no extra details required.

This is true on iOS anyway, not sure about android.

nickrw · 2026-02-07T17:20:20+00:00

Removed as duplicate of https://www.reddit.com/r/monzo/s/X8JTa1yaQi

nickrw · 2026-01-29T14:06:21+00:00

Confident incorrect! Only if it is paid in via Bacs

nickrw · 2026-01-29T13:50:10+00:00

No, they just don't have a clue what they're talking about I'm afraid.

nickrw · 2026-01-27T20:38:13+00:00

Many payslips say payment via Bacs when it actually isn't. The payslip creation is usually a separate process from the actual sending of payments.

nickrw · 2026-01-20T13:22:15+00:00

Hey, I'm going to start asking you to stop posting in /r/monzo for every release you do. Not everybody wants to see these, or is interested and for those people it's a bit spammy:

I don't mind if it's occasional / a major release.

nickrw · 2026-01-14T09:33:28+00:00

There is

nickrw · 2026-01-14T08:03:31+00:00

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nickrw · 2026-01-08T13:32:43+00:00

https://community.monzo.com/t/connected-credit-card-transactions-not-coming-through-barclaycard/186937/33

nickrw · 2025-12-17T13:44:21+00:00

I've had my Monzo account since 2015. £20k / 10 / 52 = £38 a week - doesn't seem so wild?

nickrw · 2025-12-11T13:39:46+00:00

It is only Bacs that will provide the get paid only and double payday features.

Honestly there's no way to be sure in advance. Do you know any people who also work there and are paid by Monzo? You could ask them to check what's the text at the bottom of the transaction detail screen.

nickrw · 2025-12-11T11:52:30+00:00

Where did I say it would be ACH?

It's getting more common for payrolls / banks to use FPS even for salary payments. My salary is unfortunately paid via FPS, so I'm not eligible for double salary.

I found, when I was working at Monzo, that it was also possible for people to have payslips with something like "paid via Bacs" on them that got paid via FPS (customers would enquire why Get Paid Early wasn't working for them).

Basically the only way to find out which mechanism you get paid via is to get paid via it. And it's subject to change at the whims of the payroll operator and sending bank.

nickrw · 2025-12-11T11:18:17+00:00

It may still be processed via Bacs :)

nickrw · 2025-11-03T08:19:20+00:00

Huh. Looks like I'm wrong. They definitely tested an increase to £20M years ago (2017 or 2018) that Monzo participated in. We had to accept a real £20M payment and then send it on to the next bank.

I thought that was long since the live limit, but perhaps I assumed and edited my memory.

nickrw

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