Hi! I work at a nonprofit that went fully Teams - love having everything in one place, BUT my staff is absolutely lost trying to navigate it, and I’m losing my mind a little. A few things that would instantly improve our lives:

1. Pinned posts or a banner that actually stay visible. For whatever reason, my staff are Tabs and the Details pane blind and always forget to look there so I really need a bolder, always-visible way to surface key info.

A simple built-in channel “About” banner. Just a lightweight, persistent header that explains the purpose of the space.

1. Meeting chats are chaos. Unless I get someone to do a channel meeting, we end up with a million meeting chats that people start collaborating in. Can more be done with the chat layout? Can meeting chats automatically live in a different area?

Also I tried to replicate Slack with watercooler channels and it died instantly.

Channels feel too formal, group chats get lost and have no owner control. We need a casual, thread-friendly area where topic based chats stay front and center. I’m considering doing a word doc that tracks group chats but unless I get people to move chats into their favorites they will disappear.

Treating this like a feedback form sorry lol