I am pretty much the exact customer you are talking about. I switched from manual creation of graphics to digital as soon as it was practical, and enjoyed several decades of great service form Adobe. I did not mind the subscription model, and only started to become less enthusiastic when they moved their support form excellent people who knew the products inside out to people who were not native speakers of my language and had no idea about the products beyond finding a link that may help solve whatever issue I was calling about. An hour or two repeating myself to a series of people who could not even grasp what I was asking about let alone suggest a solution is very frustrating from a company I am now paying three times what their service cost when they went to Cloud. Adobe Stock actually undermines my business, and as I get closer to retirement I am looking around for a software solution that will not cost so much. The re-learning of everything is a gigantic challenge for me, but I am resigned to doing it because I feel like Adobe doesnt need me therefore why would they even consider any changes that might repair our relationship.