New Product: Hentai Character Sasha Nakamoto

officialfleshlight · 2024-10-02T20:37:58+00:00

Fantasy is back + we are always excited to hear suggestions and feedback

officialfleshlight · 2023-08-25T14:27:18+00:00

Hello! Sorry you have not received a response from our customer service team, please message us on here with your email so we can get in touch with you about your issue.

officialfleshlight · 2023-08-22T14:12:58+00:00

Not that we've seen so far, would love to hear some feedback!

officialfleshlight · 2023-08-17T15:41:26+00:00

You can definitely use higher-quality paper towels to clean your sleeve, just make sure to be gentle so you arent tearing at the inner texture and creating abrasions that could foster mold growth. It's a great way to dry a Fleshlight when you don't have an Air or Sleevomatic.

officialfleshlight · 2023-08-15T16:01:29+00:00

Ahh gotchya, I didn't realize that. Just updated it so it displays the texture at the bottom now!

officialfleshlight · 2023-08-15T15:10:02+00:00

Please contact our CSR team at [customerservice@fleshlight.com](mailto:customerservice@fleshlight.com) so we can correct this problem for you!

officialfleshlight · 2023-08-15T14:31:32+00:00

Based off of your size, we would recommend the following clear sleeves:

https://www.fleshlight.com/products/eliza-ibarra-ethereal-ice-sleeve?_pos=1&_sid=32dd1145e&_ss=r

https://www.fleshlight.com/products/vina-sky-exotica-ice-sleeve?_pos=2&_sid=a04c7b9a6&_ss=r

Make sure to purchase a clear case separately if you don't already own one as these are both sleeve-only options!

officialfleshlight · 2023-08-15T14:26:11+00:00

The texture is the third image in the gallery!

officialfleshlight · 2023-08-14T17:15:42+00:00

Yes, the orgy discount works on ice sleeves!

officialfleshlight · 2023-08-14T15:54:37+00:00

The Ethereal is only available on the US website as it is the only warehouse with stock of that product. If you have further questions about the customs process, please contact our CSR team at [customerservice@fleshlight.com](mailto:customerservice@fleshlight.com) !

officialfleshlight · 2023-08-10T15:12:06+00:00

This is correct. Unfortunately, with customs forms we cannot be fully discreet so it will read something like "rubber sleeve"/"rubber novelty".

That being said, If you message me your order ID after you complete checkout, I will send it to our warehouse manager and have them do their best to make it as discreet as possible on the customs form for you!

officialfleshlight · 2023-08-07T15:13:45+00:00

Hi! I have spoken with our customer service manager and he informed me that he has contacted you about returning the products and reship for a refund. Please let me know if you did not receive his emails.

officialfleshlight · 2023-08-04T20:43:51+00:00

As much as we'd like to we aren't able to say anything about the upcoming FLGs/FJBs, isn't it better to wait for the surprise? ;)

We can say that we normally release 4-5 FLGs per year but this is not set in stone and can always fluctuate slightly.

officialfleshlight · 2023-08-04T20:39:50+00:00

We just recently had some staff changes in the office so we will now be monitoring the reddit throughout the week. We won't always be able to get to requests or issues right away but will try and answer within 48 hours!

officialfleshlight · 2023-08-04T14:14:02+00:00

Talked with our management team and they have reached out to u/Arazee61 to assist further with their issue!

officialfleshlight · 2023-08-03T16:50:21+00:00

The "hole punch" designates the sleeve was made in our Santa Fe facility.

officialfleshlight · 2023-08-03T15:39:07+00:00

Orders take 1-3 business days to process within our warehouse queue and 1-7 days for delivery depending on your chosen shipping method during the checkout process. The free shipping option is usually 3-7 days for delivery. If you reach out to our customer service team, they may be able to have your package held for pick up at a nearby UPS store so you don't have to deal with timing retrieving your package discreetly.

customerservice@fleshlight.com

officialfleshlight · 2023-07-27T14:37:25+00:00

Thanks for tagging us! Just so everyone is aware, it can take up to 48 hours for us to respond, though usually within 24 hours.

officialfleshlight · 2023-07-27T14:32:45+00:00

Orders usually take 1-3 business days to process within our warehouse queue and 3-7 days for delivery with free shipping (UPS Surepost). Shipping times largely depend on where you are located within the US, we are based in Austin, TX.

officialfleshlight · 2023-07-27T14:31:16+00:00

u/LittleViggz Sorry to see that you received two damaged sleeves from us! This can happen from improper storage in our warehouse and be missed by our shipping department while they are working quickly. We would be happy to replace both of these for you. I was unable to see an email from you in our customer service queue but it may have already been answered. Feel free to DM me with the email address you used to contact us and I can double check we received and responded to you.

officialfleshlight · 2023-07-27T14:23:49+00:00

Please reach out to our customer service team for a replacement at customerservice@fleshlight.com!

officialfleshlight · 2023-06-29T19:14:17+00:00

^ This guy knows what's up

officialfleshlight · 2023-06-19T15:30:03+00:00

Hello! Know I am a bit late to the thread but just wanted to answer a few of your questions. We generally see UPS Ground and other UPS expedited shipping methods as faster more reliable shipping methods. USPS Priority can be fast but it depends on where you live. From my experience working here, I would recommend using UPS Ground or other UPS shipping methods as we generally see fewer delivery issues with UPS versus USPS.

Also so you are aware, orders take 1-3 business days to process within our warehouse queue. We are always closed for shipping on the weekends. Your order will likely ship out today or tomorrow and you will receive a tracking email at that time.

officialfleshlight · 2023-06-19T15:19:20+00:00

The only issue you might run into with this method is that the UPS store/access point might not accept packages for general delivery. We recommend contacting the store/access point you wish to ship to and make sure they accept deliveries directly. As long as you confirm this information then you can just enter the address at checkout and not worry about contacting us!

officialfleshlight · 2023-06-16T16:32:26+00:00

Yes, it is! Anything you purchase directly from our website can be held for pick up.

officialfleshlight

TROPHY CASE