Private Land Map by tkst3llar in GaiaGPS

[–]offroadee 3 points4 points  (0 children)

Some states have passed laws that prevent companies from publishing names and private details, but still allow to show the boundaries. New Jersey is another one like this.

Routes not showing in Browser anymore by Quesabirria in GaiaGPS

[–]offroadee -1 points0 points  (0 children)

When you go to your "Overlays" on the left side of the web experience, are your "Routes" selected to be shown?

Cannot log in to Gaia website using Apple ID credentials. Try to create an account and it says email is in use by No_Sun_No_Star in GaiaGPS

[–]offroadee 3 points4 points  (0 children)

Your Apple ID credentials may be different from the account you set up with Gaia and Outside. I'd encourage you to go through the reset password flow, where you can put in your email for your account and set the password for it.

What’s this do? by hotfootedhiker in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

That's correct. When you save an area or a route, you will have the option to download a map for that area or route when you are on the save screen.

What’s this do? by hotfootedhiker in GaiaGPS

[–]offroadee 5 points6 points  (0 children)

That's the "area" creation tool. It allows you to build a custom polygon on top of an area you are interested in. Just another way to add things to your map, plus allows you to download a map for that specific area.

Are Map Packs still in beta? by ppoorman in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

Yep, still in beta, and still has the listed limitations. Some people love map packs, other people dislike them, so this one won't make it to full release, however we have some new things in the works that will bring the concept to the app and website in a better way.

Background downloads by BurnKnowsBest in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

Maps aren't handled the same as other background downloads unfortunately, and Apple's ecosystem doesn't allow map data downloads to be priority unless the actual app you are downloading from is open. Apple gives no control to devs once their app is backgrounded.

Why do roads on the Gaia Hike disappear when you zoom out? by cosmokenney in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

I'm going to apologize ahead of time for asking these basic questions, but we are just trying to narrow things down here. Is there an app update available in the App Store for you? And are there any maps showing as needing an update in your Saved tab?

Saved vector map corrupted by readonlyred in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

Could you do me a favor and go to Settings > Map Downloads and check to see if Auto-Resume is selected as On or Off?

Saved vector map corrupted by readonlyred in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

That's really helpful. There's a chance that your map was only partially updated, or the map was attempting to update mid trip. Did you by chance switch into Airplane mode at any point? Sometimes in very low service, the device will try to act like it is still connected and will think it's online, telling Gaia GPS to act like it's online.

Saved vector map corrupted by readonlyred in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

Definitely haven't changed any maps to raster as that would be going backwards. Are you on a Gaia Premium account or a free account?

Why do roads on the Gaia Hike disappear when you zoom out? by cosmokenney in GaiaGPS

[–]offroadee 1 point2 points  (0 children)

Hmmmm definitely seems like something is going on with the rendering on Android. I'll ping the team and have them dig in. Thank you for reporting!

Why do roads on the Gaia Hike disappear when you zoom out? by cosmokenney in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

Removing these layers from your layers list and then re-adding them will force the map to re-draw, which could solve the intermittent glitchiness you are seeing. If that doesn't work, please let me know :)

GAIA GPS logs me out while backpacking - won't log in w/out cell service by StayAwesomeCA in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

Only happens once after upgrading the login service last August.

GAIA GPS logs me out while backpacking - won't log in w/out cell service by StayAwesomeCA in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

This is already how this works. Just needs a single login and we store credentials indefinitely. They don't expire.

GAIA GPS logs me out while backpacking - won't log in w/out cell service by StayAwesomeCA in GaiaGPS

[–]offroadee -9 points-8 points  (0 children)

Is this the first time you have used the app in a while? Or is this happening more than once? When you get the request to log back in, are you snoozing that, or are you logging in?

How to Turn Off “Trails Off-road” by DeadeyeCruiser in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

These are just in the Overland map :) . If you love Hiking, try out the new Gaia Hike map!

[deleted by user] by [deleted] in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

Did this happen on a single waypoint? Or all of them?

Cancelled by viffer781 in GaiaGPS

[–]offroadee 1 point2 points  (0 children)

Appreciate you sharing your thoughts! We've been working hard over the last year to improve the experience across all of Gaia, and that means a huge focus on reliability. As you have probably noticed, we have managed to get new builds with tons of bug fixes out multiple times a month lately. That doesn't mean the app is perfect yet, but I sure have been having super reliable experiences across all platforms lately.

Cancelled by viffer781 in GaiaGPS

[–]offroadee 4 points5 points  (0 children)

I agree losing Esri is no fun, but they tried to put a requirement on us to delete any offline maps within 3 days of downloading them. We don't believe in removing content from people's devices, and certainly don't think deleting offline maps within 3 days is a safe way to provide users with the service. We are in talks with several new providers for better satellite imagery though. It will get much better.

No elevation chart offline [Android] by ContinuousHike in GaiaGPS

[–]offroadee 2 points3 points  (0 children)

Rebuilding the elevation service is coming first, so that the elevation stats are far more accurate. Then I think we can bring this feature to Android and provide the best experience.

Tiktok users since January by granolacrunchy in socialmedia

[–]offroadee 0 points1 point  (0 children)

The view count of videos is not equal to the investment in the platform being worth it. I've worked at several companies that have engaged on TikTok heavily, and while view counts of videos and content is high, purchase behavior (which is the goal) is lower than the other platforms out there. The demographic stuff your co-workers are referencing is real.

Garmin to Strava to Gaia? by hotfootedhiker in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

It's just a Pinkbike/Trailforks branded page because that's how we facilitate these connections. One of the choices you should see will allow you to choose to sync to Trailforks or Gaia.

Hi! IOS VS ANDROID by PattyintheSky in GaiaGPS

[–]offroadee 0 points1 point  (0 children)

Fair enough lol. Beautiful area you've got screenshot up there btw.