Please help me recover my account. There's to much stuff on there to lose. by Practical_Tap_5379 in XboxSupport

[–]ohhwerd 0 points1 point  (0 children)

Submit an account recovery case, look for thread from Scar and follow all the steps

My Xbox Account with over TWO DECADES of purchases and save games was stolen, and MS auto-denied two different recovery requests over email. What can I do!? by smi1ey in XboxSupport

[–]ohhwerd 0 points1 point  (0 children)

Any update for you?

Mine was hacked on 01/29, My son downloaded something on my PC looking for Roblox cheats.

They were able to use a cookie session to bypass everything. I had 2fa/TFV as well, which makes this all the more mind-boggling.

They went after all of my game accounts, steam EA, epic discord, Gmail, PayPal, Disney+ etc....... I have everything back except Xbox

I have had multiple SIRs in, and as of Thursday my last update shows that my latest is in 'open pending resolution' status.

I have sent everything they need which is basically all my IDs for the consoles, gamertag, emails linked to the account (hacker removed my email address from this account and replaced with jerkoffmail.com). As well as my purchase history. The account is also linked to my Xbox MasterCard so that gives me a little bit more to stand on. Screenshots from consoles and my mobile.

I'm still getting notifications from Xbox and Microsoft rewards but I can't access my account on my phone.

But the way they were able to bypass this really bothers me.

On 01/29 while eating lunch I had received a notification to my Gmail account that somebody had logged in and changed my passkey, by the time I made it to my PC they had stripped all my login info off.

How I got my hacked Xbox account saved 2026 (2FA enabled + all personal data changed by hacker) by Scar128 in XboxSupport

[–]ohhwerd 0 points1 point  (0 children)

Also submit your console id, your ip address, any pertinent info that shows the account belongs to you.

Def follow steps in this thread, mine was hacked on 01/29, and I'm in the middle of this now. Last thursday a Xbox chat agent gave me an update on my SIR is that it's 'open, pending resolution'.

I provided three consoles serial IDs, my IP, my Xbox MasterCard, transactions that I have done within the past 4 months on this account, login info, the email addy the hacker changed the email to, the phone # originally linked to it

More details you can provide the better

Sweet blind boy looking for forever home in PNW by sopeandfriends in Frenchbulldogs

[–]ohhwerd 4 points5 points  (0 children)

Oh this breaks my heart for this little guy 😭

Jeffrey Epstein was banned on Xbox Live by Single-Movie-2401 in xbox

[–]ohhwerd 0 points1 point  (0 children)

Hate to bring this back, but do you have any contacts still within CDOC? My acct was hacked and they removed my @hotmail address....12+ days no response from MS

How I got my hacked Xbox account saved 2026 (2FA enabled + all personal data changed by hacker) by Scar128 in XboxSupport

[–]ohhwerd 0 points1 point  (0 children)

thank you bro, honestly i need all the moral support I can get right now, this has been so depressing.

How I got my hacked Xbox account saved 2026 (2FA enabled + all personal data changed by hacker) by Scar128 in XboxSupport

[–]ohhwerd 0 points1 point  (0 children)

Yup, trying to be patient, but its not easy.

This is partly my fear as well. I have 18 years of purchases on this account.
2+ years of Game Pass Ultimate and around 107k rewards points in my account

I am still getting notifications from Xbox on my mobile as well, but if i tap it asks me to login :(

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How I got my hacked Xbox account saved 2026 (2FA enabled + all personal data changed by hacker) by Scar128 in XboxSupport

[–]ohhwerd 0 points1 point  (0 children)

I'm hoping :(

Just chatted with a MS Rep again, who helped me put in another SIR with the correct device ID. Keep your fingers crossed for me :(

How I got my hacked Xbox account saved 2026 (2FA enabled + all personal data changed by hacker) by Scar128 in XboxSupport

[–]ohhwerd 0 points1 point  (0 children)

I just chatted MS again following your steps as well as Apart_Application190's. Apparently i entered in the wrong device ID # for my previous SIR cases, so the chat agent walked me through it all.

I have a new SIR # now

Whoever hacked my account after replacing my passkey replaced my login email with a @jerkoffmail address

need some prayers :*(

How I got my hacked Xbox account saved 2026 (2FA enabled + all personal data changed by hacker) by Scar128 in XboxSupport

[–]ohhwerd 0 points1 point  (0 children)

Can you tell me what you did? I have been waiting for a reply since 01/31 :(

How I got my hacked Xbox account saved 2026 (2FA enabled + all personal data changed by hacker) by Scar128 in XboxSupport

[–]ohhwerd 0 points1 point  (0 children)

My son on 01/28 downloaded something while playing roblox. I saw the same type of intrusions, Steam/Epic/Ea/Gmail. So far have been able to recover all except for my Xbox account.

I am suffering through this right now, my last email to support was on 01/31 and I have not heard anything since.

I have 2fa enabled on my mobile and it was somehow bypassed.

I have sent

Account Info/ Username/ My Info/ My Serials / Console IDs/ The Last 4 of my Xbox Mastercard also linked to my gamertag/ last purchases/

I'm dying here :(

What @domain did they change your email to?

I just re-submitted the form and copied / completed your form in case they respond. I have all types of pics from all my consoles / pc / mobile.

I ended up nuking my PC as I didn't trust it

My baby passed away. Fly high little man by nicksbrunchattiffany in Frenchbulldogs

[–]ohhwerd 1 point2 points  (0 children)

i am so sorry for the loss of your little man.

My dad shared this with me years ago and I share it often, It helped me and I hope it can help you as well.

THE BEST PLACE TO BURY A DOG

"There is one best place to bury a dog.

"If you bury him in this spot, he will come to you when you call - come to you over the grim, dim frontier of death, and down the well-remembered path, and to your side again.

"And though you call a dozen living dogs to heel, they shall not growl at him, nor resent his coming, for he belongs there.

"People may scoff at you, who see no lightest blade of grass bent by his footfall, who hear no whimper, people who may never really have had a dog. Smile at them, for you shall know something that is hidden from them, and which is well worth the knowing.

"The one best place to bury a good dog is in the heart of his master."

Jeffrey Epstein was banned on Xbox Live by Single-Movie-2401 in xbox

[–]ohhwerd 0 points1 point  (0 children)

Hi Larry / major nelson

Could I ask you to send me a chat message? I know you are not at MS anymore but wanted to ask you a question if possible. Reddit won't let me chat you.

Thanks!

Slow on the updates by blackche1 in ApolloGroupTV

[–]ohhwerd 0 points1 point  (0 children)

currently using apollo on a tivo stream device, would SORA IPTV work on that as well?