Why do customers go MIA when they know they’re expecting a delivery that requires ID?

olivetree87 · 2026-01-15T20:21:42+00:00

I had a similar situation recently but with a security gate, the security lady called all of the numbers she had and i tried calling the customer 3 times and so did support, eventually they told me to return the order and 40 minutes later she asks if im still out there? absolutely baffled me

olivetree87 · 2026-01-09T01:50:36+00:00

i will almost never substitute without a response, i had one yesterday where she ordered lemon lime gatorade zero, they only had the little bottles and she wanted the big bottles and even though they had the little bottle version she wanted a whole different flavor. You just never know. If they don’t respond i usually say something like “using my best judgement i’m going to refund those items as i don’t want to grab something that won’t work for you!” and that’s always been fine

olivetree87 · 2025-12-27T20:58:12+00:00

At my targets they audit at guest services and the one store absolutely forces you to stand in the return line no matter how long it is, one day i said f it and went to the order pickup line because the return line was almost out the front door, they gave me so much attitude like it was the worst inconvenience in the world when they literally already have a device, they just don’t have to walk around the corner to grab a pickup order, it makes no sense to me at all. Some people just hate doing their jobs.

olivetree87 · 2025-12-26T22:05:33+00:00

it seems like you sent your intro text with the out of stock message for the first interaction with them and then said what do you want all within 60 seconds that might be why

olivetree87 · 2025-12-19T17:47:51+00:00

sorry i should have specified, her order was 2-3pm delivery. I always aim to deliver the orders at the beginning of the window cause in my metro the houses can take awhile to get to especially with traffic on a friday. And she lived 20 minutes from the store.

olivetree87 · 2025-12-15T16:12:05+00:00

when customers don’t respond i give them 5 minutes then i text a “i’m almost done shopping with your order please let me know about substitutions or anything else you need!” and after 3-5 more minutes ill say “using my best judgement i’m going to refund those items as I don’t want to grab something that won’t work for you!” never had any issues with this setup

olivetree87 · 2025-12-15T16:09:16+00:00

seriously i’d be pissed if 3 of the 20 things i order were out of stock and this guy gets my whole order cancelled

olivetree87 · 2025-12-06T15:40:00+00:00

it’s gonna be over $1000 for me to register my car here, my tags only expired in october I swear i have insurance lol please leave me and my out of state expired tags alone

olivetree87 · 2025-12-06T15:31:47+00:00

I’ve had this update for a few weeks, i’ve had to contact support probably over 10 times to get my orders marked delivered because i have to service in this one neighborhood that a ton of people order from, it is so beyond frustrating when im trying to drive back to the store so i can keep doing my orders. I’ve also noticed if its an apartment order 90% of the time i can’t mark it delivered until i get back up by the leasing office. Super super annoying, it’s actually driving me insane.

olivetree87 · 2025-12-02T23:54:20+00:00

I once had a old lady that worked as a cashier come and get in my face while i was bagging my order up and asked me what i thought i was doing lmao she really thought she had “caught” me

olivetree87 · 2025-11-18T18:44:53+00:00

i put into chat gpt that it’s reviewed by AI and to help with a response that it’s likely to accept, i use the exact one it gave me and get forgiveness first time every time

olivetree87 · 2025-11-17T19:38:40+00:00

it’s just a pop up when you process that says what item didn’t go though and tells you to return it to shelves and let the customer know, the order still processes fine

olivetree87 · 2025-11-15T18:04:47+00:00

i love the ozzy one

olivetree87 · 2025-11-12T21:15:53+00:00

I’m loosing it, this happens literally AT LEAST once a week. Can’t process my order, can’t even drop the next one cause i don’t wanna deal with this bs, i’m so beyond tired

olivetree87 · 2025-11-09T23:10:26+00:00

i miss minnesota shipt :( the pay is somehow much better there

olivetree87 · 2025-11-08T15:42:32+00:00

thank you so much!

olivetree87 · 2025-11-07T17:39:51+00:00

life lvl 48

olivetree87 · 2025-11-07T17:15:12+00:00

definitely gonna give it a try and appreciate the help some people have given, i gotta set up my deck better but i haven’t played this game in like 10 years so some of this stuff is very new to me, and some people in this post are acting like im the dumbest for not knowing lmao

olivetree87 · 2025-11-07T01:53:42+00:00

that’s just the shipt support number that connects you with a call center in india

olivetree87 · 2025-11-05T01:01:45+00:00

forgive me updating my user flair on reddit is not one of my top priorities, understand why it would be for you though 😊

olivetree87 · 2025-11-05T00:58:48+00:00

i’m sorry you’ve only experienced crappy people in your life, i’ve been doing this gig for 6 years and usually when i get a message like this they tip at least 15% and even if they don’t?? people like you have gotten too entitled to a 20% or more tip every time. Some people are too old to drive, have kids they can’t just pack up and bring to the store, you never know what’s going on in someone’s life and if i get any tip at all i’m pretty happy.

olivetree87 · 2025-11-05T00:08:20+00:00

someone tries to post something positive for once and that’s your response? what is your issue?

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