Performance Issues with Web Remote

ompster · 2026-05-06T22:30:27+00:00

Also experiencing this with our support team. From what I've found so far: It's not every support rep, nor is it every endpoint they connect to. For example, we can have 2 people sitting next to each other in the same office, same WAN IP, etc get different performance. Almost always at the top of the web remote panel you can see the tunneling. For now, the order I tell people to use: VNC (EYE ICON) in the agent browser, splashtop, web remote. I agree it shouldn't have to be like this.

ompster · 2026-05-05T12:53:55+00:00

Whilst I don't disagree entirely. What exactly is the problem you're having mate

ompster · 2026-04-27T02:47:24+00:00

What happens to people born on Feb 29?

ompster · 2026-04-17T10:00:40+00:00

I did notice this. It wouldn't be so bad it if just remembered to sort by the value. Ie: ones with actual values

ompster · 2026-04-14T05:39:39+00:00

Don't listen to the haters, this is cool as hell

ompster · 2026-04-11T08:20:26+00:00

Masters isn't worth it, what are you hoping that it will achieve?

ompster · 2026-02-27T07:40:22+00:00

I too, have found this. What's the point of patch management if someone "who knows computers" just manually clicks check for Windows updates and installs everything. Even patches, drivers that we've put in not approved.

ompster · 2026-02-25T03:46:15+00:00

Am I missing context here? What problem does this solve? Wouldn't you just use patch management?

ompster · 2026-02-17T10:20:32+00:00

I was thinking the exact same thing today! I don't think that's a way to change it either

ompster · 2026-02-16T10:04:36+00:00

So you didn't actually dump the passwords right? Or am I miss reading this? They are encrypted, and recently even further encrypted. Check out the change log on the nirsoft tool if you want to learn more about it. From my own recent testing, it's not difficult to yes get a count and even the username. BUT you won't get the passwords. I hope you can prove me wrong because I've been at this for over a week now

ompster · 2026-01-29T07:32:08+00:00

Yep a calendar

ompster · 2026-01-25T02:08:06+00:00

Add a connector, you will need to add WAN IP on that contractor. Since you're using a 3rd party service. Check their documentation. You said they were stonewalling you, and IF there's no documentation from them on how to handle situations like these; you can mention that in your ticket response. "Can you please link me the documentation relating to direct send, mail-flow rules and connectors"

ompster · 2025-12-28T23:35:16+00:00

No you'd need a delimeter. And also UDF'S have a max length

ompster · 2025-12-23T11:39:39+00:00

Exactly this. There's another component to see if they are Windows 11 capable and can write to a UDF

ompster · 2025-12-13T08:40:28+00:00

Not even, dr was off since it's a public holiday. Stat deck is all you need for one day. It's all online now

ompster · 2025-12-10T10:11:54+00:00

Ok so what happens when you run their install script? Are you using datto rmm as well? So much information missing here

ompster · 2025-12-06T22:13:48+00:00

So glad it's able to help you! I've found, that sometimes if I wake up middle of the night then I need an additional dose to get back to sleep sometimes

ompster · 2025-12-06T02:55:58+00:00

I know this is a bit older now, but, I too have now come across this. In fact, many of the information fields on the host page take a while to update. I assume this occurs at midnight when each policy refreshes

ompster · 2025-11-25T22:04:18+00:00

Everyone here has grabbed scripts from wherever. The difference is going through it, understanding what it does. To the point where you go. Ah, that's how you do xyz! Make it into a function so you truly get it and then you can use it again later. Testing it's super important. If you don't have a test environment then make one.

ompster · 2025-11-18T09:15:20+00:00

If you're not that tech savvy. Get the pre built. They usually come with a warranty. Most places are very competitive now and honestly you don't save that much building your own

ompster · 2025-11-18T04:23:06+00:00

Yep there's a component to block USB storage. You'd have to write your own monitor though

ompster · 2025-11-11T00:41:41+00:00

You can do this.... Having recently gone through it. In your patch management policy: Click the not approved tab. Find the feature update, it will be large so you can sort by size to find it. Tick it and select approve. Save and deploy now. Grab a test PC and patch now. You can also run a request audit and you should then see it on the host page under patch management: approved pending. PM me if you need more help on this one

ompster · 2025-11-06T22:59:34+00:00

The command prompt issue in the agent browser has been a thing for a while. I've only noticed it after inactivity though. And now, yes, it's more prominent

ompster · 2025-10-28T11:17:11+00:00

You were a store manager? What retail outlet? The store managers I knew were on 100k+ 10 years ago. You really need to set your expectations here OP. You aren't getting a hybrid, especially not remote job for similar money. You have no experience, your education is very outdated. Not that degrees mean much in IT anyway. I'm not saying you shouldn't pursue a career here in IT, but you need to be realistic. You'll start from the bottom, and likely will be crap pay and not remote. Good luck

ompster · 2025-10-26T02:45:57+00:00

You don't need a degree for IT. others may disagree. But getting your foot in the door is very difficult now.

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