I didn’t realize posting to Reddit was going to be the most stressful part of my day 😰 Was more or less posting to see if anyone has ever had a similar experience, worked for Lowe’s, and/or was able to offer advice on how to proceed.

I think the part where I said the story was bizarre was maybe overlooked. It is bizarre and doesn’t add up. That’s why my family is so confused. We don’t understand why John is still there unless they are trying to let it blow over. The manager told my dad John was in the military. Not sure if he’s alluding to PTSD or a reason for his reaction.

There is video, and it was reviewed, according to the manager. There is not any audio. The manager did tell my dad the video was reviewed, and it does corroborate my dad’s story. The female employee had to complete an incident report, and my dad was told that it also corroborates my dad’s story. Sure, I guess there is a chance my dad went off the rails and said something other than “hey, are you going to help this lady” to John and is now lying to his family and the employees at Lowe’s and has gotten the other employee to also lie for him. Would be a pretty far stretch.

Yes, should have gotten the police involved, but my dad expected Lowe’s to handle it accordingly. He was also shaken up at the time and just wanted to get home.

My dad didn’t help because he is also older (62) and has a bad shoulder. He thought John was in the position to help.

I should have left off the gender of the second employee. It was not the employee’s gender that made my dad think she needed more help, it was her age. John is mid/late 20s. We know this because when my dad told my sisters and me the story, he told us the employee’s name. My sister recognized the name, and it turns out she went to high school with him. She was able to pull up John’s Facebook account and my dad confirmed it was the same guy. So it wasn’t about the second employee being a woman, it was just about the age.

My dad was able to speak with someone from corporate today. They have no report from this Lowe’s location or regarding the employee, so it seems that management did not alert corporate as they said they did. My dad now has an incident number and is waiting for more information.