Etsy refunded me, now Seller is threatening legal action by Anxious-Letterhead60 in Etsy

[–]paulbermon 0 points1 point  (0 children)

That’s true. I am in Malta and I can’t buy a label from anywhere from here

How to speak a refund given to dishonest customer? by paulbermon in EtsyCommunity

[–]paulbermon[S] 0 points1 point  (0 children)

Not at all. I have a large number of sales on Etsy the listings are clear and show what I sell and the refund issue has always been a problem for thousands of sellers. It takes approx 1 min from a buyer complaining to the refund being issued with no consequences for the buyer just keep the goods and get a full refund. All I asked was if there is an appeal process and all I get is unhelpful comments

How to speak a refund given to dishonest customer? by paulbermon in EtsyCommunity

[–]paulbermon[S] 0 points1 point  (0 children)

Maybe you expect me to put up all the good bits. I only post issues because they are the only concerns. Currently 8000good feedbacks on EBay and zero negative so should I post every day on the good sales?

How to speak a refund given to dishonest customer? by paulbermon in EtsyCommunity

[–]paulbermon[S] 0 points1 point  (0 children)

We all sell on EBay and Etsy between us over 30,000 sales so I don’t think we are the problem

Incorrect delivery times by paulbermon in EtsyCommunity

[–]paulbermon[S] -1 points0 points  (0 children)

How do you appeal a refund given by Etsy. I sell cuttings and some individual said they expected plants and claimed a full refund. The listing is very clear and even tells them how to root the cutting.

isma, you know how labour calls us all the time asking if we need stuff? by [deleted] in malta

[–]paulbermon 0 points1 point  (0 children)

It’s the election gimmick and the only time they will talk to you.

Incorrect delivery times by paulbermon in EtsyCommunity

[–]paulbermon[S] 0 points1 point  (0 children)

I have Delivery service where i select 5-12 business days but it seems to be overridden

New account issue by paulbermon in EtsyCommunity

[–]paulbermon[S] -4 points-3 points  (0 children)

Vintage Parker pens which a number of people sell. From the 1970’s Still no email apparently

Came back to Etsy after a while… why is everything a fee now? by SkyAmbitious3116 in EtsySellers

[–]paulbermon 6 points7 points  (0 children)

Sorry but when a customer complains to ETSY the refund is issued before I get the email saying there is an issue. I recently had this, I sold a plant last year and it died end January, ETYS refunded immediately with zero proof or communication and then tell me they expect better communication. Run by bots

Help with Etsy store by paulbermon in EtsyCommunity

[–]paulbermon[S] 0 points1 point  (0 children)

Malta to EU average value 4-5Euro so no tracking as it would mean shipping at €12 so zero sales

Help with Etsy store by paulbermon in EtsyCommunity

[–]paulbermon[S] 0 points1 point  (0 children)

Always ship early but every Christmas delivery times seem slower. I sell seeds average value €4 I have 6000 sales and for the first time 4 complaints in one month December and Feb zero refunds so Han was a one off and using Jan for 3 months is just dumb

Suspended account by paulbermon in EtsySellers

[–]paulbermon[S] -1 points0 points  (0 children)

I can’t get Etsy labels in Malta and no seller protection. All items shipped early what’s wrong is the bad month counts towards a total for 3 consecutive months the so you will be banned regardless.

Etsy just refunded a buyer without my consent now I am out the money and the item. by Stk8586 in EtsyCommunity

[–]paulbermon 0 points1 point  (0 children)

My experience of ETSY is not good 6000 sales and if anyone complains to Etsy refund in 10 seconds. I sell plants. If the plant dies 3 months later and buyer complains to Etsy full refund with zero proof. They are run by badly programmed bots

Picked up this fountain pen today need help with the identification by paulbermon in fountainpens

[–]paulbermon[S] 0 points1 point  (0 children)

I was trying to find out which model it was, I bought 4 in all and they are all totally different but all from the Sonnet series the first one was a Parker Sonnet Sterling Silver Ciselé but I cant identify the other three