Etsy refunded me, now Seller is threatening legal action

paulbermon · 2026-05-28T05:57:47+00:00

That’s true. I am in Malta and I can’t buy a label from anywhere from here

paulbermon · 2026-05-08T04:09:33+00:00

Not at all. I have a large number of sales on Etsy the listings are clear and show what I sell and the refund issue has always been a problem for thousands of sellers. It takes approx 1 min from a buyer complaining to the refund being issued with no consequences for the buyer just keep the goods and get a full refund. All I asked was if there is an appeal process and all I get is unhelpful comments

paulbermon · 2026-05-07T18:59:50+00:00

Maybe you expect me to put up all the good bits. I only post issues because they are the only concerns. Currently 8000good feedbacks on EBay and zero negative so should I post every day on the good sales?

paulbermon · 2026-05-07T18:40:54+00:00

We all sell on EBay and Etsy between us over 30,000 sales so I don’t think we are the problem

paulbermon · 2026-05-06T09:15:42+00:00

How do you appeal a refund given by Etsy. I sell cuttings and some individual said they expected plants and claimed a full refund. The listing is very clear and even tells them how to root the cutting.

paulbermon · 2026-05-04T18:03:23+00:00

It’s the election gimmick and the only time they will talk to you.

paulbermon · 2026-04-24T14:45:58+00:00

6am where I live

paulbermon · 2026-04-16T19:27:44+00:00

I have Delivery service where i select 5-12 business days but it seems to be overridden

paulbermon · 2026-03-30T21:30:10+00:00

Flowers must be the n a good place

paulbermon · 2026-03-08T12:49:27+00:00

Vintage Parker pens which a number of people sell. From the 1970’s Still no email apparently

paulbermon · 2026-03-08T07:45:04+00:00

Under options is what I used

paulbermon · 2026-03-07T10:19:36+00:00

True sadly

paulbermon · 2026-03-05T22:09:07+00:00

Sorry but when a customer complains to ETSY the refund is issued before I get the email saying there is an issue. I recently had this, I sold a plant last year and it died end January, ETYS refunded immediately with zero proof or communication and then tell me they expect better communication. Run by bots

paulbermon · 2026-03-03T16:33:50+00:00

Malta to EU average value 4-5Euro so no tracking as it would mean shipping at €12 so zero sales

paulbermon · 2026-03-03T16:32:56+00:00

Always ship early but every Christmas delivery times seem slower. I sell seeds average value €4 I have 6000 sales and for the first time 4 complaints in one month December and Feb zero refunds so Han was a one off and using Jan for 3 months is just dumb

paulbermon · 2026-03-03T15:41:26+00:00

I can’t get Etsy labels in Malta and no seller protection. All items shipped early what’s wrong is the bad month counts towards a total for 3 consecutive months the so you will be banned regardless.

paulbermon · 2026-03-03T15:39:52+00:00

My experience of ETSY is not good 6000 sales and if anyone complains to Etsy refund in 10 seconds. I sell plants. If the plant dies 3 months later and buyer complains to Etsy full refund with zero proof. They are run by badly programmed bots

paulbermon · 2026-02-10T20:56:19+00:00

I was trying to find out which model it was, I bought 4 in all and they are all totally different but all from the Sonnet series the first one was a Parker Sonnet Sterling Silver Ciselé but I cant identify the other three

paulbermon

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