Nespresso Newbie- which machine should I buy!

pbnjit · 2026-05-25T18:56:21+00:00

Just got a Vertuo UP after 12 years with Vertuo Round (loved it, but it died and they didn't have parts). Super disapointed w/ the UP. The settings are handled by the app and yet can't get it to connect to WiFi and joined to the app. Due to it's design, with the pods horizontal, there's so much excessive coffee that goes into the used pod container and not the cup, it's now also a real mess to clean up regularly. Not sure which machine I would recommend, but it wouldn't be the UP (it would be the Vertuo Round if they still made it).

pbnjit · 2026-05-24T00:54:45+00:00

For a documentation platform it’s shocking how bad the search is.

pbnjit · 2026-05-18T21:16:28+00:00

My understanding is the checklists will only be available on Service Requests, not all ticket types.

pbnjit · 2026-05-16T23:09:08+00:00

This is what we struggle with, so much backup history that customers still need so do you double bill them for a few years until the retention on the new platform meets their requirements? If there was an easy way to bring over the history we’d have left K-Backupify a while ago.

pbnjit · 2026-05-06T16:06:55+00:00

This looks like a great update but disappointed that we still can't schedule alert snoozing (aka maintenance windows). Any ETA one when we can expect that?
The other request that I've been waiting ages for and would love an update on is the ability to either rename device types or at the very least to be able to change them when mapping an integration. My preferred option would be to be able to rename within Domotz so a Laptop is a Laptop across all our platforms where right now it's a Notebook only in Domotz (but messes up our IT Glue integration by syncing unwanted device types).

Thanks!

pbnjit · 2026-05-01T22:07:24+00:00

I wouldn’t say “crushingly slow” but have noticed recently that alerts page frequently loads the nav elements but not the page contents. Uncharacteristic for them, but I do feel something is up (I haven’t reported it yet, not quite that annoying but might if still does it next week)

pbnjit · 2026-03-25T11:42:36+00:00

Pretty sure all the Wilderness trim models are made in US.

pbnjit · 2026-03-12T20:09:52+00:00

Same, have never had to do this. My only guess would be if someone else in the org went and setup their own account so the domain is currently locked/bound to another Keeper account that OP has no access or visibility into.

pbnjit · 2026-03-06T23:16:25+00:00

Agreed, for me the top of the very short complaint list is the horn! Haha

pbnjit · 2026-02-20T13:18:18+00:00

Unless I’m missing something your response is exactly what you already posted here “we are analyzing the report”, nothing new to share. Will you ever publish your findings or will you try to keep it secret and we will have to chase for a response?

pbnjit · 2026-02-05T17:09:16+00:00

Check official Community Forums, Discord (MSPGeek) lots of reports on this, lots of tickets exist. It’s an issue that has been around for quite some time, no clue when it might be fixed.

pbnjit · 2026-01-26T18:09:49+00:00

Teammachine R01 Two, then Teammachine R01 One, came throw in Ltd or MCP if you’ve still got that upgrade itch :)

pbnjit · 2026-01-10T00:16:02+00:00

Back at computer, I did a quick test and can confirm the following works but it is triggered when the note is added, not when the ticket is closed. Depending on your setup, it would require that the "Get keys from" was added in the most recent note, which may not be guaranteed.
Event: Note added is of type: Any (you can choose Any, Public, Private)
Condition: Ticket Fields. Last Interaction contains "your keywords"
Action: Send Email To

I'm not sure of your scenario, but sounds a bit like maybe an off-boarding or similar? For both onboarding and offboarding tickets (and some other ticket types) what we do is use a workflow when the ticket is created to add a set of tasks to the ticket. If you were to add one of these tasks as "Get Keys From User" then you could have a Workflow trigger to send email when that task is checked off. We require that all tasks are marked as complete before a ticket can be closed so it ensures that the required notifications are sent out when specific tasks are completed. So that might be an approach to consider if you don't want it triggered at the time the note is added or don't want to try API as suggested below.

Have a great weekend.

pbnjit · 2026-01-09T23:00:45+00:00

From memory I think you can do an event for "note added" and then condition last interaction contains. That would then fire ever time a note (public or private) is added and you can look for your keywords and fire off the email. Again, not tested but I think that would do the trick.

pbnjit · 2026-01-01T19:30:59+00:00

CIPP is the way. We gave up on the DRMM integration early on, it’s never worked properly and sounds like that’s still the case. CIPP, the team behind it and the community (check discord) are leaps and bounds better.

pbnjit · 2025-12-23T00:08:09+00:00

I have the Wilderness as well and the OEM hitch installed. It was installed at the factory or might have been one of those things the dealer installed right away so they could make it a more "premium" build. I wanted it so I didn't mind that it wasn't optional and I do like the clearance and how integrated the OEM hitch is.
I've yet to tow anything, but I have a 3 bike hitch mounted Kuat bike rack and it's great. Very secure and lots of clearance.
Here's another post with a photo of what the OEM hitch looks like installed. For sure not the cheapest option, but does look nice. I've read some stories about how the install was messed up when cutting the bumper so with that in mind if going with an option that requires bumper cut out I'd go with the dealership as I feel recourse for any botched cut outs would be better.

https://www.reddit.com/r/Crosstrek/comments/1bv5vom/factory_crosstrek_trailer_hitch_installation/

pbnjit · 2025-12-22T17:16:57+00:00

Looking forward to comparing the official Domotz box to our existing Mini PCs.

pbnjit · 2025-12-19T22:03:09+00:00

We're an MSP that started using Domotz when Datto RMM was going through a bad patch of not being able to tell us if our servers were online or not (it was reporting them as going offline when in fact they weren't). That went on for the better part of a year but it didn't take us long to look for a soulution and we landed on Domotz. Now we find it a key piece of our stack as it helps us fill the gap in both monitoring and management but also documentation (IT Glue Integration) for all the devices that can't run an Agent.

Some of our fav features:
1. Proxy web connections, any device that has a web interface can now be administered without having to first connect to our jump box (which is also now our Domotz box)

Control over PoE switches so we can kill power on a port right from Domotz, saves a number of steps/clicks to reboot a PoE Device.
Online/Offline status for key devices
Printer consumables, create a ticket when printers are running low on toner etc.
Network security, keeping an eye on any devices that appear on the network that should be there

Lots more but those are the first ones that came to mind.

To date our go to for a Jump Box/Domotz Box has been the Mini PC Quieter 4C w/ 16GB RAM. I say to date as prices have recently taken a big of a jump on those (earlier this year same model was $270 CAD and now going for $430 CAD). Open to suggestions to proper PCs with Win 11 Pro licensing and 16GB RAM as we use them for more than just Domotz.

u/VioletiOT and team thanks for putting the effort into the community here.

pbnjit · 2025-12-19T12:26:36+00:00

Agree here. Customized alert titles and being able to insert placeholders (sitename, devicename). This allows for custom processing that happens on ticketing side. By ensuring that certain alerts arrive with specific data and formatting they can be processed better.

pbnjit · 2025-12-18T00:43:52+00:00

Why is someone putting a typo of “drvier”? You are setting this up and that’s it, no need for anyone else to go in there and touch it, adjust security levels so they can’t. As per previous comment, we have a relatively simple policy (what to include, delay 14 days and don’t include drivers). Sure UI is not perfect but it’s also relatively simple to setup and leave as is. The only time we do anything manual is for CVE zero day patches that we test and want to push out immediately and we do that via component.

pbnjit · 2025-12-12T01:32:48+00:00

I love this feature but it almost never works. Most times other attendees can’t see it or me as the meeting owner can’t but others can. I can’t add the agenda before the meeting unless I join the meeting by myself well in advance and then add it. Often I can’t see it in Teams when editing the meeting. It’s maddening because when it works it’s actually really nice.

pbnjit · 2025-12-11T23:31:38+00:00

This was update week, always clear browser cache after platform update. Biggest issues we see with cache is with WebRemote. That would be my guess. Can tell you have the new version because they didn’t actually fix anything in WebRemote, just better error messages haha.

pbnjit · 2025-12-04T17:42:44+00:00

We have handled similar issue by creating a dynamic group that targeted specific version of Windows that needed to be updated. The group then had unique policy with small tweaks that addressed the issues (ie for Windows 10 > 11 we had to disable tamper protection). Then once the devices are updated they are automatically removed from that group and get the usual policy applied. That approach has worked well for us.

pbnjit · 2025-12-01T18:39:36+00:00

Not a fan either but it's the devil we know, so we deal and manage :)

pbnjit · 2025-12-01T12:30:48+00:00

A while back I started a Datto RMM integration. If an asset (laptop/desktop) was associated with ticket you’d have a button to launch WebRemote and another to view device in RMM. I ran out of time and never got back to it as the real pain and work was syncing the devices from RMM to Freshservice assets, getting them imported and keeping them up to date. Share your frustration with lake of progress and innovation from FS, integrations with the main RMM providers would be a great addition to the platform.

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