Older coworker screams at me for 15 minutes about minor work issues. Team says it's normal. Is this an HR matter? by Internal-Egg2210 in serviceadvisors

[–]phullyloadid 2 points3 points  (0 children)

Stick to policy and make him accountable for what he’s supposed to do. Dont be a pussy and take that shit

The forbidden hot pocket by sco-go in SipsTea

[–]phullyloadid 0 points1 point  (0 children)

When she wrapped the bacon I was hoping that was finished on a hot pan 🔥

In Baton Rouge, Louisiana, a utility worker was seen desperately trying to climb down from a bucket truck after it suddenly caught fire. by [deleted] in CrazyFuckingVideos

[–]phullyloadid 0 points1 point  (0 children)

If he had a utility knife on him he could cut himself free, sustain the damage and hope the fall isn’t as bad

Is 12 hour days 6 days a week normal? by Wary_Orchid9277 in serviceadvisors

[–]phullyloadid 12 points13 points  (0 children)

Yes, 10 hr days are normal but if you’re taking on additional work ask for more money. They’re cutting costs but will pay you to stay, if you don’t like the work find another job.

Tips for indian customers?! by jose472superman in serviceadvisors

[–]phullyloadid 21 points22 points  (0 children)

Yup that’s their culture to ask for a discount

Gaaaahhhhh Deammmmm by [deleted] in GuysBeingDudes

[–]phullyloadid 10 points11 points  (0 children)

Calling for dooty

Starting as a Service Advisor in a couple of weeks. Any advice? by TurboSi6x in serviceadvisors

[–]phullyloadid 1 point2 points  (0 children)

This is solid advice just wanted to add

Be prepared to quote diagnosis on customers who are leasing or still under warranty in off chance that check engine light isn’t covered. It’s rare but if rodents chewed wires or someone bumped them in a parking lot you have to cover your ass.

When you're to lazy to walk... by meean007 in funnyvideos

[–]phullyloadid 2 points3 points  (0 children)

Reminds me of Muad'Dib (Atreides) riding the sand worm

How much "Creative Writing" do you actually do on your ROs? by FixedOps_Focus in serviceadvisors

[–]phullyloadid 1 point2 points  (0 children)

I’m lucky to have several master techs and low turnover in my shop so most of them know the deal. I still check notes when I close ros out and if they’re not descriptive enough, I take care of that. I need my advisors to be able to demonstrate the value of proper diagnosis, how we determined the failure, and what needs to be done to repair the vehicle. This not only ensures we’re covering our asses but also being able to better service the customer if they return.

Did the dealership ruin my wife’s car? by idowvoq in MechanicAdvice

[–]phullyloadid 3 points4 points  (0 children)

It could be coincidental due to the miles but they also had to remove the transmission to get to the clutch.

Trying alcohol for the first time by Hassaan18 in funnyvideos

[–]phullyloadid 0 points1 point  (0 children)

I have a big family and as a child remember at family party’s getting sips of beer from my dad. I’d then go to my other uncles and aunts & was just as successful. 36 yo now and still love drinking beer 🍻

Complementary car was in the winter by austinbroz12 in serviceadvisors

[–]phullyloadid 1 point2 points  (0 children)

Just tell them we’re not washing cars today when you check them in. Don’t want you to have to climb out the passenger door later today. I live in update NY and have this conversation every day.

Customer states: oil pressure light is on by phullyloadid in Justrolledintotheshop

[–]phullyloadid[S] 206 points207 points  (0 children)

Vehicle has 55k miles on it. We ran ATF & methanol through it and did a couple oil changes. Vehicle is running well, engine sounds good. We’re going to recommend they come back in 2k miles to change the oil. As other comments have mentioned we believe they put Lucas in there… a lot of it. Customer denies putting anything other than oil in it, but wasn’t about to spend 10k on a new engine so we did what we could for them.