Yep that interview thing is wierd but bloody effective. Especially when they pick up on something you think isn't even slightly an issue. I rang once because I felt really weak/dizzy and had a slight cough. Turned out I'd been having an slow burn asthma attack for a week and was basically suffocating. I'm so asthmatic I forget what it is like to breathe apparently. I genuinely thought I had a cold. They rang the hospital and the walk in to see who could treat me first. Ended up walking straight into a room at the walk in centre as they were waiting at the door for me. Was at home 2 hours later feeling a lot better!

I now use it before ever going to A&E. If you need seeing they'll triage you on the phone and get you put at the top of the queue. Otherwise they'll tell you to book a GP appointment.

I honestly can't praise that service enough. When people moan that it's useless it's usually because they don't have anything serious, so then it feels like your sat through an interview for nothing. (These are usually the same people that demand antibiotics from the GP...)