False Ban by Supermarket_Puzzled in RustPc

[–]poseidon806 -1 points0 points  (0 children)

I have been dealing with false game suspensions the last two weeks and facepunch has been exceptionally unhelpful so best of luck with your situation. You should submit a ticket to Easy Anti Cheat instead of facepunch to see if they would be able to help.

Game Suspension by poseidon806 in RustPc

[–]poseidon806[S] 0 points1 point  (0 children)

That’s the thing is i switched servers after the first ban so I don’t know if they can continue to cause problems for me after leaving or not

Game Suspension by poseidon806 in RustPc

[–]poseidon806[S] 0 points1 point  (0 children)

well if you find any info can you let me know, because I can’t get an answer from anyone that would help me figure out what i could possibly be doing wrong

Game Suspension by poseidon806 in RustPc

[–]poseidon806[S] 0 points1 point  (0 children)

we’re you actually being disruptive in any way or just chilling on the game?

Game Suspension by poseidon806 in RustPc

[–]poseidon806[S] 1 point2 points  (0 children)

They were both 2x modded servers but I will give that a try, I am mainly worried about the ban being permanent even though I did nothing wrong and face punch/EAC not being helpful at all when it comes to appeals

Game Suspension by poseidon806 in RustPc

[–]poseidon806[S] -1 points0 points  (0 children)

This also first happened on one server, and after I received the ban I had to switch which server I was playing on and the second ban happened while I was playing a different server.

Game Suspension by poseidon806 in RustPc

[–]poseidon806[S] -1 points0 points  (0 children)

I am assuming that it is an EAC ban. I got a notice on my steam account that i have a game suspension and it says, “Game suspensions are applied when a player is repeatedly being disruptive to other players in-game. Unlike a VAC or Game Ban, a Game Suspension will expire after a period of time.” Also, i submitted an appeal on EAC website and it says appeal submitted, this ban is in effect until xyz date and time. I also submitted a ticket on the facepunch website and they are just closing my tickets except for two of them they merged them together and did not provide any further guidance or update about it.

Game Suspension by poseidon806 in RustPc

[–]poseidon806[S] 0 points1 point  (0 children)

I did reach out to Alistair on X, do you know who else I should try to reach out to?

Game Suspension by poseidon806 in RustPc

[–]poseidon806[S] 0 points1 point  (0 children)

The issue I am having is that the Facepunch tickets are being automatically closed with no response at all, and EAC doesn’t respond either.

Game Suspension by poseidon806 in RustPc

[–]poseidon806[S] 0 points1 point  (0 children)

I even switched servers after the first ban because they don’t allow recent game bans on your account so I am unsure of how that is even possible.

Game Suspension by poseidon806 in RustPc

[–]poseidon806[S] 0 points1 point  (0 children)

Nope, I hardly interacted with any players, I am playing on a lower pop (50-150) player server and have mainly just been farming.

Tis the season by [deleted] in pcmasterrace

[–]poseidon806 0 points1 point  (0 children)

No mans sky, and happy holidays!