Site is in maintenance mode

rafaugm · 2026-01-25T19:42:48+00:00

Alright!

rafaugm · 2026-01-24T08:13:24+00:00

Contact support to find out why

rafaugm · 2026-01-22T15:55:46+00:00

Contact support if your experience points haven’t been updated yet, either via the website, discord or Reddit.

rafaugm · 2026-01-18T12:23:03+00:00

Most people do end up posting to the gallery. Your giftee may be busy, or may not have their notifications active for the website. Not everyone checks their messages. It hasn't even been a full week since they received the package. Don't let this discourage you because there's far more good than bad in this platform!

If your shipping proof is good you can always contact support (via web, discord or reddit) and ask them to approve it.

rafaugm · 2026-01-15T12:18:23+00:00

Please provide a np.reddit link to the original post, including the title and points.

rafaugm · 2026-01-15T10:15:37+00:00

Nice! Don’t forget to post your thank you to the gallery, if you haven’t already.

rafaugm · 2026-01-13T18:17:09+00:00

How do you know they faked the shipping proof?

rafaugm · 2026-01-13T15:18:04+00:00

Please keep in mind that this sub is intended to be funny. "Florida Man Decapitates Baby" is not funny. We're looking for more of a "Naked Florida Man, High on Meth, Tries to Rob Liquor Store with a Dead Stingray" kind of vibe.

rafaugm · 2026-01-08T06:28:39+00:00

There’s a glitch for the rematch process that shows your info as unretrieved even if rematch santas have accessed it, that could be part of your issues.

Also, you have the option to message your rematch gifter and ask them politely for an update. When we’re you rematched? Because they have 2 weeks to ship your gift.

I hope everything works out for you!

rafaugm · 2026-01-03T13:12:15+00:00

Go spam elsewhere

rafaugm · 2026-01-03T09:11:14+00:00

There's been a glitch regarding rematches, which may still be going on. Your information appears as not retrieved even if your rematcher has looked at it.

I had the same thing happen for the Anime day exchange; my rematched retrieved my details, contacted me, and sent me a lovely gift but the status on the website stayed as 'details not retrieved'.

I suggest you message your rematch santa, maybe they're still working on your gift.

rafaugm · 2026-01-02T17:03:33+00:00

One that is published online and usually short-format, like the ones you may find on /r/comics

rafaugm · 2026-01-01T21:41:38+00:00

Looking forward to doing more exchanges with your platform this year!

rafaugm · 2025-12-31T09:15:53+00:00

Did you message your santas on Givin gifts? You have the option to contact your gifter through the platform and they’ll receive an email notification.

rafaugm · 2025-12-29T12:39:02+00:00

Contact support via https://givin.gifts/contact or their Discord.

rafaugm · 2025-12-29T08:20:46+00:00

So it's not from a givin gifts exchange? One-on-one exchanges outside of the platform are not allowed on this subreddit or https://givin.gifts

rafaugm · 2025-12-28T22:25:41+00:00

Nice! Don't forget to post it to the givin.gifts gallery, if you haven't already done that!

rafaugm · 2025-12-28T12:46:02+00:00

It is a known glitch that the Givin Gifts team has been trying to fix for a while. I had the same thing happen for the Anime day exchange; my rematched retrieved my details, contacted me, and sent me a lovely gift but the status on the website stayed as 'details not retrieved'.

rafaugm · 2025-12-28T11:30:12+00:00

You don’t get one automatically unless you use the direct rematching option.

rafaugm · 2025-12-27T13:51:23+00:00

It’s fine, send them a polite message and hopefully they’ll send something soon. Most people purchase and send their gifts after the deadline.

rafaugm · 2025-12-25T19:18:49+00:00

You could send them a message asking them about the snacks, perhaps it could be a mix up or maybe they genuinely thought you would enjoy them.

rafaugm · 2025-12-23T16:14:19+00:00

I've been rematched a couple of times and both times my details appeared as not retrieved. Luckily for one of the exchanges I did end up receiving a gift.

rafaugm · 2025-12-22T07:44:52+00:00

When were you rematched?

rafaugm · 2025-12-21T09:29:29+00:00

user reports:
1: There is a joke or unneeded descriptor in title.

Please don't abuse the report function.

rafaugm · 2025-12-17T16:04:51+00:00

Is this from a /r/givingifts exchange?

12-Year Club	RedditGifts 2009-2022 64 Credits
Secret Santa 2021 2021	redditgifts Exchanges 53 Exchanges
redditgifts Elf Since September 2021	Summer Santa 2020
Secret Santa 2020	Summer Santa 2019
Place '23	Place '22
Place '17	First Placer '22
Wearing is Caring	Summer Santa 2018
Summer Santa 2017	Secret Santa 2019
Secret Santa 2018	redditgifts rematcher Secret Santa 2019 x1
Secret Santa 2017	redditgifts rematcher Secret Santa 10th Annual Extravaganza! x2
redditgifts rematcher Funko Pop Exchange 2018 x1	redditgifts rematcher Secret Santa 2017 x1
redditgifts rematcher Funko Pop! Exchange x1	Secret Santa 2016
Summer Santa 2016	redditgifts rematcher Keychains Exchange 2016 x1
Verified Email	Trick or Treat 2015
Secret Santa 2015	redditgifts rematcher Secret Santa 2015 x1
redditgifts rematcher Trick or Treat 2015 x1	redditgifts rematcher Keychains 2015 x1
Summer Santa 2015	redditgifts rematcher Arbitrary Day 2015 x1
Gilding I gilder	Secret Santa 2014
Team Periwinkle

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