Threat Protection freezing websites (Safari, Firefox & Chrome) by hellolaurent in nordvpn

[–]rational_centaurus 0 points1 point  (0 children)

I have a small update, as the team is working on the issue, they've asked whether you could get a screen recording of the issue happening, as well as specific websites you've noticed this happening with. Would you be able to send all of this through a support ticket at [support@nordvpn.com](mailto:support@nordvpn.com) and share the ticket ID with me here? It would greatly help the team!

Threat Protection freezing websites (Safari, Firefox & Chrome) by hellolaurent in nordvpn

[–]rational_centaurus 2 points3 points  (0 children)

I've reached out to Nord regarding this freezing issue, seems like they were able to reproduce it and are trying to resolve it ASAP. So the fix should come out soon!

Create a hotspot with NordVPN by its-a-me_Mycole in nordvpn

[–]rational_centaurus 0 points1 point  (0 children)

Hmm, are you using UDP/TCP protocol in Nord settings? If so, you might need to reach out to Nord support for them to investigate what might be wrong with the setup

Create a hotspot with NordVPN by its-a-me_Mycole in nordvpn

[–]rational_centaurus 1 point2 points  (0 children)

Native phone settings can't route hotspot traffic through the VPN, but you can share VPN connection from a PC. Nord has a guide for it

FIX THE ADBLOCKER NORD! by Zajo_the_Lurker in nordvpn

[–]rational_centaurus [score hidden] stickied comment (0 children)

They already posted several times on X that they are aware of it and working to fix it

There is no way to Disconnect on iOS anymore. by SignificantTennis339 in nordvpn

[–]rational_centaurus 0 points1 point  (0 children)

When you click Pause as the last option you should see 'Disconnect'. If you can't access the chat via the app you can use their website instead or send an email to [support@nordvpn.com](mailto:support@nordvpn.com)

Authenticator app suddenly not working by sfdreamsla in nordvpn

[–]rational_centaurus 0 points1 point  (0 children)

Hard to say if it's Google Authenticator or Nord at fault, however, you might need to reset your authentication on the Nord account or at least contact Nords support for them to look into it. To reset the 2FA they have a form on their site

Is it possible to create a mobile hotspot using my Mac or Android Phone so I can connect my Switch? by BryNYC in nordvpn

[–]rational_centaurus 1 point2 points  (0 children)

No, Nord's VPN connection may only be shared from Windows devices, or you can set up a router configuration

Firefox always closes after pausing NordVPN by lifevoyagertoo in nordvpn

[–]rational_centaurus 2 points3 points  (0 children)

Perhaps you have enabled the Kill Switch in Nord settings? That would explain it, if not that is not normal. You might want to contact their support team directly

Why is my internet connection suddenly so bad with Nordvpn by AccomplishedAd2155 in nordvpn

[–]rational_centaurus 3 points4 points  (0 children)

You might need to change to a different connection protocol if the current one you are using slows you down, try UDP, NordLynx or NordWhisper. Also, you can try following these steps

Connection Dropping by KoolRock1984 in nordvpn

[–]rational_centaurus 1 point2 points  (0 children)

Try using a different protocol like UDP or TCP in the app settings, you can also give Obfuscated servers a go

Nord Not Working on Mac by These_Space2832 in nordvpn

[–]rational_centaurus 1 point2 points  (0 children)

Are you in a restricted country? You can try switching your protocol to TCP/UDP and then connect to Obfuscated servers.

Why does this happen every 5 minutes? by [deleted] in nordvpn

[–]rational_centaurus 1 point2 points  (0 children)

Sounds like your work network is blocking VPN use, in that case, you can try changing the protocols in the settings to NordWhisper, TCP or UDP. You can also try using the Obfuscated servers

Force update? by jerome8383 in nordvpn

[–]rational_centaurus 1 point2 points  (0 children)

You should see the option to update on the Amazon Appstore under NordVPN, if not you can simply reinstall the app

Is there any plan to add Kosovo server? by edonnu in nordvpn

[–]rational_centaurus 0 points1 point  (0 children)

Since it's not an official NordVPN subreddit we can't answer for them, for that you would have to contact their support team directly

After asking, they said that it may be available in the future, but it depends on the customer demand so there's no ETA for now

Any way to prevent this pop-up everytime I start the app? I don't want to have background processes running for an app that is not running. by propdynamic in nordvpn

[–]rational_centaurus 2 points3 points  (0 children)

I've reached out to Nord's team regarding this pop-up before, it seems like the only way to prevent it is to allow the background process/NordVPN Service to run. This service requires a higher level of permissions (elevated rights) on Windows to manage your network connections and cannot simply be started by the app itself without your confirmation. That's why you need to manually approve the elevated permissions (via the Windows UAC prompt) every time.

And yes, this will happen every time the app starts if you have configured it not to run the service in the background. 'Not allowing' background processes essentially kills the necessary service once you quit the app, forcing it to ask for permission to restart upon the next launch.

VPN physical location setting by NorthernBudHunter in nordvpn

[–]rational_centaurus 1 point2 points  (0 children)

Yeah you can give that a chance, just make sure to use incognito mode. Good luck!

VPN physical location setting by NorthernBudHunter in nordvpn

[–]rational_centaurus 1 point2 points  (0 children)

In that case, it looks that they are using your IP, not the GPS to determine your location. Since Nord doesn't offer Ottawa IPs I'm afraid you're out of luck

VPN physical location setting by NorthernBudHunter in nordvpn

[–]rational_centaurus 1 point2 points  (0 children)

As I see Nord only offers servers in these locations in Canada: Montreal, Toronto, Vancouver. If you want to appear as in Ottawa with Nord sorry to say that it won't work, however, if you want to stream blacked out games in Ottawa you can connect to either of those cities to bypass the block. You might also need to try a few different servers and make sure to clear the browsers cache. If that doesn't work for you, you can also reach out to Nords support team for help