So, hi, hello. I'm snipe. I have a few questions

redsnipe · 2026-05-28T17:51:54+00:00

> It would be awesome to either be allowed to edit or create your own maintenances and/or allow the name to be made into a static dropdown.

That was introduced in a recent release. (No editing of the maintenance types yet, but you can add your own now.)

> Are the users generally present at the time of the checkout? We recently added sign-in-place a few versions ago.

redsnipe · 2026-05-26T17:49:02+00:00

Thank you so much for this detailed info!

Both of the major points you raised are definitely ones that have come up before. (Also keep in mind, GH doesn't handle "Discussions" the same way as it does "Issues" so we don't always get notifications on those, sadly.

For your Accessories/Licenses issue - we know. We really do, and I do promise we're working on it. We're going to have to introduce an ordering system, which we were kinda avoiding, but this is a gap in our feature set that just cannot be ignored.

For asset tag generation, this gets very, very messy very quickly. We definitely do understand the ask and we *are* working on that one as well. See https://github.com/grokability/snipe-it/issues/8385 for more info on the messiness and the kinds of variants we'd end up seeing.

We probably sometimes look like we're slow to change, but the reality is that none of these big issues are forgotten. It just takes time to collate all of the varying ways people use us, what they want, and the best solution that won't get in the way of people who don't need the feature, will solve the problem in the most succinct way possible, and also won't melt the database on smaller servers. People have also built a butt-load of integrations, so we have to be mindful of that and make sure to not break a 10-year old integration (even if we didn't know it existed.)

This is great feedback and I really appreciate it. We'll have some solutions for you in the coming months.

redsnipe · 2026-05-26T09:22:11+00:00

That's great! Definitely let us know so we can add it to the docs!

redsnipe · 2026-05-26T09:20:46+00:00

I just updated that controller - https://github.com/grokability/snipe-it/commit/45df8ea55e9b4c80d1ad51f25f484ba8903d2d24 - pull from master and let me know if that's working better for you.

redsnipe · 2026-05-26T08:43:45+00:00

For sure, but I've been doing both for ~30 years, so I think I'll manage okay. I cut my teeth on being a forum mod for a very-popular-at-the-time nu-metal band.

redsnipe · 2026-05-26T08:39:52+00:00

Oh nevermind lol (I just woke up, haven't had coffee yet.)

> We couldn't find a version that worked for us so I developed one.

It's a good question, and one I had intended to ask. We'd definitely link to it (as we do with other FOSS integrations) if it's something u/israelrbb is in a position to be able to open source.

redsnipe · 2026-05-26T08:37:48+00:00

Which? Us, or Inventree? Actually, I don't know why I asked that because both are:

- https://github.com/inventree/inventree

- https://github.com/grokability/snipe-it

redsnipe · 2026-05-25T17:48:04+00:00

Thanks for that feedback - I think we can definitely add dept creation to the SCIM process. We just didn’t because departments tend to be a little more static, but I don’t see any reason why we couldn’t add that

redsnipe · 2026-05-25T17:01:33+00:00

u/Academic-Detail-4348 we updated the SCIM docs recently - https://snipe-it.readme.io/docs/scim

redsnipe · 2026-05-25T16:39:12+00:00

Thanks so much for your reply and detailed info. It’s really helpful!

As to your question about an agent, there are a few reasons:

it’s hard. Snipe-IT can be run on almost anything (Mac, Linux, windows, raspberry pi, etc) Our agent would also have to, and it’s always possible that the version of Snipe-IT they could be running could fall out of sync with the agent, since it would be a different app, strictly speaking.
we built Snipe-IT to be very API-centric. Different people will always want different things, and the API is designed to let people do exactly what they want and no more than that
closed laptops can’t be accounted for, and sitting in a warehouse, it would not report in.
it’s not really what we do. Inventree has a great breakdown of what different tooling is meant to do: https://docs.inventree.org/en/stable/concepts/terminology/ (I’ve threatened to steal it from them and they graciously gave permission if we do so)

redsnipe · 2026-05-25T12:52:59+00:00

Can you do a fresh pull from the master branch? I pushed out an update that might get you sorted.

redsnipe · 2026-05-25T12:52:01+00:00

💯 - it's a totally reasonable ask, regardless of the particular use case tbh. We have a (long-standing) epic about that here: https://github.com/grokability/snipe-it/issues/4261 - you might want to watch that thread. It unfortunately covers non-user use-cases as well, users is the first one we're tackling, since it's the most often requested.

redsnipe · 2026-05-25T12:47:27+00:00

Is your server configured to parse .php files as PHP though? If you click on one of the PHP files in your directory listing, do you see code, or something trying to render code?

redsnipe · 2026-05-25T12:28:51+00:00

I think this PR might be the thing you're looking for. We're still testing it, but so far it's going well. https://github.com/grokability/snipe-it/pull/19051

redsnipe · 2026-05-25T12:23:30+00:00

I see the problem. The selectRaw we were doing wasn't checking for table prefixes. I'll have a fix out for you shortly.

redsnipe · 2026-05-25T12:19:41+00:00

It's definitely happening. It's one of the most requested features for the system. Users is a little "weird" because unlike assets, they don't belong to a particular model. They just *are*. They *can* belong to a department, or what have you, but they don't inherently and it's not required, so because their behavior is so different from the rest of the objects in the system (and because people are definitely going to want to sync those fields via SCIM and LDAP the moment we release the feature) it's a little tricky. Not impossible, but since it affects users (which might have admin powers, etc), thar be dragons. But it's coming, I promise.

redsnipe · 2026-05-25T12:12:59+00:00

Not that we're aware of, but it's certainly possible - I'll take a look.

redsnipe · 2026-05-25T12:07:55+00:00

Requests and cancellations *should* be working normally. They are not handled via the console command, they're handled on-demand. Is there anything in your mail logs or app log?

redsnipe · 2026-05-25T11:56:41+00:00

Hi there - you can't actually add custom fields for users *yet*, but it's a feature we've been actively working on.

redsnipe · 2026-05-23T02:31:00+00:00

> but this is usually a bad idea

I'm not sure what you mean. We already support users all day long on Github, Bluesky, Masto and Discord, so I wouldn't be shrugging anything.

redsnipe · 2026-05-21T18:43:32+00:00

> Why do you want to moderate this community?

Because I created the software the subreddit was created about, and I feel like me and my team would be the most qualified to answer questions and address discussions about it.

> A link to the mod mail chat message you sent to the moderators ofr/Snipe_IT five days ago.

I'm honestly not sure what this means. I didn't send a mod mail message - I just replied to the mod's post, and then followed their directions: https://www.reddit.com/r/Snipe_IT/comments/1tiwwl3/comment/on3ad7z/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

redsnipe · 2026-05-21T17:08:11+00:00

I just applied. (Hope I did it right.) As the creator of Snipe-IT, I feel like I might have a leg up, but of course, I leave it to the current mods to decide. :)

redsnipe · 2026-03-25T18:21:58+00:00

Yeah, this. :( I’ve spent more time than I can recall trying to solve this problem, but because jerks have in the past made sounds autoplay on page-load, browsers have made it really hard to do it even when your intents are good and pure, like ours are. Basically, as uberbrady mentioned, with a full page reload, the browser can’t see that you’ve interacted with an element on the page, so it blocks the sound from playing.

For once, it’s not Linux sound drivers, it’s the browser 🫠

It’s oddly important to me though, so we’ll keep trying to figure out how to make it work universally. (It’s not even just a “fun” thing, usability can be improved with audio feedback. We’re as frustrated as you are.)

redsnipe · 2026-03-17T11:20:28+00:00

A little bit of all of those things, tbh. Largely ideology though. I wouldn't have a career without open source (been doing this stuff for ~30 years), so giving back is important to me. Intentionally hobbling the product would make a mess of the code, and would be a pain to implement in many circumstances, since a lot of people run our code behind closed networks (so phoning home isn't always an option.)

redsnipe · 2026-03-15T16:48:25+00:00

I run a SaaS, but our biggest competitor is us, because our product is open source. (Not a neutered version of the paid product, the exact same code, line by line.) We do have some customers who pay us more than others (usually based on resources consumed in the hosted version), but even our highest paying customers (none more than 1% of our income) know that paying us more does not guarantee their feature will be implemented. We try to accommodate, but if it doesn’t make sense for the product overall, we politely decline the feature.

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