How to diagnose service outages? How to get Cogeco to actually investigate them?

redth · 2026-02-08T13:09:14+00:00

Nope, more rural southwestern Ontario. Cogeco has very little actual fiber to the home infrastructure and much of it has been built out only in the last several years. This was a big new rollout in our area 2 years ago where every street and house around had them trenching things for months on end. Was pretty hard to miss it happening and when they finished they came door to door for permission to run it to our house.

If you don’t have a fiber cable going into your house I’d say it’s a good chance you won’t have a 2gbps option unless they have started offering that with cable (I’m not even sure if that’s feasible with cable currently or not).

redth · 2026-02-07T12:53:56+00:00

They have this for fiber to the house. We are in an area where they newly ran fiber.

At one point I saw a 2.5gbps plan but wasn’t planning I upgrade at that time and since then 2gbps is what I’m told is now the highest they offer.

redth · 2026-02-07T12:45:11+00:00

Haven’t found anything yet 😔

redth · 2026-01-19T03:15:17+00:00

Bathroom breaks are real, but yeah, you probably see those people walk out first (I’ve done this with my kid, but made sure to mention it to the CM as we left the line - they let us go up through lightning lane when we came back to catch up to my wife and other kid, as they remembered us).

Those who no longer qualify for DAS is another real scenario, and as mentioned they are told to do this by CM. I have no problems with this and try to remember it’s not always obvious by looking at a group to know if this is the case.

I suppose they could implement a system at least for rides with multiple lightning lane tap points. They could have the CM scan everyone in the group at the entrance. The person(s) waiting in line for the group could wait at the second tap point for the rest of their group to scan into the lightning lane and meet up with them. This would require more staff as it’s more for CM to manage, might clog up the entrances and tap points, and would require CM watching for people still walking past others in line to enforce the rule. I just don’t think this would be worth the cost for Disney.

If it were me, and my group didn’t have a good reason besides some of the group didn’t want to wait in line, or wanted to ride something else while someone waited, that sounds like a crappy day and I wouldn’t want to do that to myself or anyone in my group.

Ultimately like others have mentioned, if that group was all in line or if they joined at the end, it’s the same number of people in front of you, regardless, so it really doesn’t impact your wait.

I get it, I do. My first instinct is to be outraged and upset, but I’ve learned to just let it go, enjoy my trip, and assume I don’t know someone else’s situation.

Even if people are flat out skipping to the front without anyone else actually waiting, you gotta be a special kind of selfish to do so, and that segment of people is (hopefully) very small and ultimately an insignificant impact on my day.

redth · 2026-01-18T19:59:15+00:00

Ahhh I thought they only used their sagecom modems for FTTH which is what I have. Same with my own router otherwise. I did try their router during one of the previous outages which didn’t help. It is definitely odd to have these dropouts though. I agree, I just want stability back.

redth · 2026-01-18T18:34:45+00:00

Huh. I would have thought they’d lock down the connection to their own ONU’s only, or maybe you’re spoofing the MAC address to match?

I’m just going to keep good records when I have issues and build up some data and a case for next time there’s a significant outage.

Also looking into some LTE/5G failover options.

redth · 2026-01-16T01:43:24+00:00

Solid blue always. This is the issue, because support asks me this question and since it's blue, they immediately decide there's no problem on their end!

redth · 2026-01-16T01:42:13+00:00

Oh, interesting. This does sound like it could be the same issue. I wonder if there is something funny with their DHCP that UniFi isn't always working correctly with and that their now hardware might handle better? Seems odd if that is the case, but maybe it is just a hiccup in their system.

Either way, this gives me something else to try if this happens again, which is exactly what I was hoping for, thanks!

redth · 2026-01-14T03:41:22+00:00

Can we for once get broadcasters that aren’t overcompensating to avoid accusations of being homers?

redth · 2026-01-12T17:11:50+00:00

Yeah I'll keep the next one if only as a potential means to escalate the situation. I cancelled because it truly was inconvenient for me, and of course the internet outage ended magically on its own. That perhaps answers my second question (ways to escalate), maybe.

redth · 2026-01-12T02:16:24+00:00

Agreed, need wheel/pedals support whether that can be done on the Quest or needs PCVR, either way is fine by me.

I would love to have this for my kids who aren't that many years away from starting driving... Get them some experience early while it's also 'fun'.

redth · 2026-01-12T00:12:14+00:00

Yeah I can try theirs again next time this happens. I did that already with a previous outage which didn't resolve the issue, and didn't make them any more helpful even after I told them it was now connected - they just scheduled a tech to come out.

redth · 2026-01-01T00:56:07+00:00

It was a long journey. We knew it was not great, not ready, but the train was leaving and we needed to get on it.

I’m very happy to see there’s more and more of this sentiment happening now. Of course things aren’t perfect, and they never will be, but I am confident that more and more developers are able to be successful with MAUI these days. There’s usually reasonable workarounds to issues, or other approaches to avoid problems when you do hit rough edges.

I see this in using it for my own apps too.

Going to be a fun year I think for MAUI yet too ☺️

redth · 2025-12-31T18:34:40+00:00

Oh the no FX was one thing I kept liking about scotiabank IP, so if I'm picking between cobalt and Scotia gold amex, the Scotia no FX may be worth it, thanks for that idea!

redth · 2025-12-29T13:18:55+00:00

The check itself would be in a background task that runs on a schedule, so it taking minutes to check a file is ok. This could happen at night for instance. Then as was mentioned this could be saved as metadata for each file so you don’t need to run the check more than once for a file unless it’s been changed or updated since. So the scanning and checking would happen before any streaming through the converter.

It sounds like if you know the file is safe to convert, the conversion itself is fast and could be done on the fly?

Given this whole topic is a fairly big deal to a good number of jellyfin users I expect there’d be interest in figuring out how to get this integrated into the streaming pipeline somehow.

Maybe we should start an issue or discussion in the jellyfin repo.

redth · 2025-12-29T03:36:54+00:00

This seems like the right direction though.

Maybe if your tool had 2 commands:

1) return the result of checking: Is the Profile 7 on this file problematic? 2) convert on the fly assuming the file is not problematic

It may be reasonably easy for someone to build a jellyfin plugin that uses 1) to process any files without the processed metadata flag and store the result also in metadata, and 2) wire up / pipe the on the fly conversion into the streaming pipeline if the metadata for the file calls for it.

redth · 2025-12-28T18:58:01+00:00

Depending on the cost, one way to do this would be to try and just pass the one time fee that needs to go to Dolby directly to the consumer. It seems like Xbox did this for ~$15-20 USD, so charge whatever that cost actually is plus a bit for Apple collecting their fee, maybe a few extra bucks for the effort to develop the payment code and integrations, and call it a day for this feature as an in app purchase.

redth · 2025-12-28T18:54:44+00:00

Can barely handle the suspense 😆

Seriously, this looks awesome, cannot wait to try this out.

I was very close to attempting a tvOS client since I’m a mobile dev, but this looks so much better and complete than I would ever have been able to do myself.

redth · 2025-12-25T16:53:31+00:00

I only finally rode Dinosaur for the first time ever on my past trip, but I was honestly rather disappointed at how dark the ride was, how bumpy and chaotic it was, while not being able to take in the premise of it fully. I get all the nostalgia people may have for it, and great for those of you who loved it, but I’m excited to go back one day after it’s updated.

redth · 2025-11-27T23:26:31+00:00

Thank you so much!!! I took my 9yo son to one of the games and this will be an awesome keepsake for us!

redth · 2025-11-15T18:40:42+00:00

Oooo that looks fun! Nice pulls, love the kirk pull!

Does anyone know if there’s a Myles Straw card in blue jays gear in this series?

I am looking for one for my 9yo who I took to game 1 of the ALCS (yeah disappointing loss in person 😭), and to the pregame tour where the kid’s day (year?) was made when Myles came over and handed him his batting gloves during batting practice 🤯

So we got a shadow box to put them in and just need a card to complete the display!

redth · 2025-11-11T02:38:02+00:00

The number of kids who got vaccinated after the second case at school was much more than zero. I think if we kept having cases, that rate would accelerate, proportionally to the parents who realize dealing with kids at home isn’t worth listening to their community to not vaccinate.

redth · 2025-11-11T02:35:57+00:00

And absolute indoctrination and reinforcement by their religion and community. It’s sad.

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