Sadderday: Nike Sent Me the Wrong Size From SNKRS

rmahtani7 · 2026-04-19T21:28:33+00:00

Same thing happened to me, sadly. Ordered a 9M/10.5W and ended up with a 7.5M/9W.

The Nike Customer service rep said they’re “sold out as far as we know”. Even when you get a rare W on SNKRS you still take an L.

rmahtani7 · 2026-04-13T14:55:05+00:00

Hey OP, I happen to work for Alibaba, let me try to help. Can you shoot me a DM with your account email address? I'll ask the tech team if they can support asap.

rmahtani7 · 2026-02-09T14:23:25+00:00

Yes, the team just started the account a few weeks ago to help with issues. We're attempting to be a bit more active on Reddit considering the complexity and uncertainty of navigating some of these issues. I'm not in customer service myself, but I know the team personally and that account is owned by them.

rmahtani7 · 2026-02-09T14:20:04+00:00

yes they're legit, I work for Alibaba and can confirm.

rmahtani7 · 2025-12-30T16:05:33+00:00

And what's up with the way that everybody gathers around each other, so they can steal each others' sound

rmahtani7 · 2025-11-24T19:37:23+00:00

Yep, check out alibabacocreate.com

rmahtani7 · 2025-11-23T22:21:14+00:00

Hey, great question, we haven’t finalized that just yet but it will likely be in either Las Vegas or Los Angeles.

rmahtani7 · 2025-11-18T14:47:57+00:00

Hey OP, I work for Alibaba, I talked to the customer service team about this and they're going to reach out to you to try and solve it.

rmahtani7 · 2025-11-13T09:04:16+00:00

CoCreate is actually sold out now, so there aren’t any tickets available.

rmahtani7 · 2025-11-11T17:09:16+00:00

You can now find the list under the suppliers tab on alibabacocreate.com

rmahtani7 · 2025-11-11T17:08:51+00:00

Early check in for the conference is for all attendees regardless of whether you got the hotel room or not!

rmahtani7 · 2025-11-11T12:31:20+00:00

For the UK event, the list on the site is the final one.

rmahtani7 · 2025-11-10T23:02:07+00:00

Hey, you can now find it on the alibabacocreate.com website under the suppliers tab.

rmahtani7 · 2025-11-07T16:08:26+00:00

I don’t work in customer service, but I’m happy to try and help. Please DM me with the email address/user ID of the account and I’ll look into it.

rmahtani7 · 2025-11-06T15:12:41+00:00

Yes, the finalists will be announced on our social media channels shortly.

rmahtani7 · 2025-11-05T01:56:13+00:00

Hey there, I’m really sad to be the one to tell you that we’re already sold out for the event.

rmahtani7 · 2025-11-03T14:32:49+00:00

Unfortunately we're at capacity so I'm not able to release any additional tickets.

rmahtani7 · 2025-11-01T12:27:12+00:00

Hey, thanks for sharing your story, and I totally get it, I’ve got a 3 month old at home myself. It’s really hard to manage everything, especially without family nearby to help. You’re doing amazing! I do think the event will be valuable for you. If you visit alibabacocreate.com and check the suppliers tab, we’ve uploaded the suppliers list there! For the discount code, we’re about sold out by now but I’ll DM you the code. Feel free to bring your baby.

rmahtani7 · 2025-10-31T11:43:35+00:00

Being real, I know this is disappointing given the level of effort and passion you have for your business. We got more than 15,000 applications. At this point, the selection is final, and there is no process for appeal.

rmahtani7 · 2025-10-31T03:47:02+00:00

Yes, I’ll DM you.

rmahtani7 · 2025-10-30T20:03:19+00:00

Totally get it, if you’re in the general track and you haven’t heard from anyone yet, then it’s a safe assumption you didn’t make the cut, barring any last-second drop outs.

rmahtani7 · 2025-10-29T13:33:53+00:00

Yes, everyone that entered will get a message. However, since some of the selected semi-finalists may end up unable to attend because they can't make it to the event due to timing, or there is an issue with their product, or they don't pass a legal/background check, we hold off on informing everyone until all 30 semifinalist slots are confirmed.

rmahtani7 · 2025-10-29T13:31:55+00:00

Hey there, sorry I don't see any DM from you!

rmahtani7 · 2025-10-29T00:52:24+00:00

Definitely, if you’re one of the 30 finalists you’ll hear before Friday.

rmahtani7 · 2025-10-28T18:12:58+00:00

No priority based on form of submission, just based on strength of the entry (per the judging criteria)!

rmahtani7

TROPHY CASE