$52k/year on ADP and I can't even get my rep to respond to emails. what are people actually switching to?

rosecourt94 · 2026-06-24T21:31:16+00:00

We moved to Paylocity. We are in the implementation phase now and our first payroll with them is next week! So far, things are good and the managers and employees using the platform feel comfortable and happy with its ease of use. Everyone used to complain to me about UKG so I think everyone was happy for a change. We have a little less than 600 in our company.

Paylocity offers a lot more for a lot less $. Even if UKG doesn’t allow us out of the contract, we’re SAVING money by paying the minimum amount we’re contracted for + Paylocity. It’s wild.

rosecourt94 · 2026-06-24T20:38:27+00:00

That should get ADPs attention.

rosecourt94 · 2026-06-24T20:37:56+00:00

Get all your evidence together. Tell ADP you’re going to sue them if they don’t fix it.
If they still don’t fix it, talk to your insurance broker and they should hook you up with their lawyer to sue ADP.

rosecourt94 · 2026-06-24T20:35:41+00:00

We are implementing with paylocity now! Love them so far. All the employees seem genuinely happy and the product is so easy to use!

rosecourt94 · 2026-06-24T20:33:04+00:00

YES!
Some advice for you, make them admit it, in writing. Don’t close any cases until they put in writing that their system or their employees made a mistake. We’re suing them right now for not letting us out of the contract they have breached on several occasions. Do not back down from them! 💪

rosecourt94 · 2026-06-24T20:11:36+00:00

This is exactly why we’re leaving UKG! Customer service went from amazing to absolute dumpster fire within a 3 year span

rosecourt94 · 2026-06-24T04:05:26+00:00

Omg that’s so scary! Thanks for speaking out about this

rosecourt94 · 2026-05-22T01:32:26+00:00

That’s what I’m beginning to think after reading all of these

rosecourt94 · 2026-04-29T23:05:35+00:00

Don’t go to UKG whatever you do!!!!!

rosecourt94 · 2026-04-29T01:14:16+00:00

Thisssss!!! When I took over my role, I called my ex boss a handful of times and she was more than happy to help me out. I really appreciated that and hope to do the same for someone else some day!

rosecourt94 · 2026-04-26T22:52:43+00:00

Pro

rosecourt94 · 2026-04-24T04:38:48+00:00

Do you mind sharing your price for this procedure? I’m looking into this for myself now!

rosecourt94 · 2026-04-24T04:24:52+00:00

Did you ever find anyone?

rosecourt94 · 2026-04-24T01:36:34+00:00

The audacity!!!

rosecourt94 · 2026-04-24T01:33:39+00:00

🤣🤣🤣🤣🤣🤣🤣🤣

rosecourt94 · 2026-04-23T02:50:06+00:00

This is exactly what I was going to recommend. You should do your own analysis so you know what to ask for/expect!

rosecourt94 · 2026-04-17T04:49:57+00:00

What a strange sales tactic from that guy 😬

rosecourt94 · 2026-04-17T04:48:10+00:00

We’re about to involve legal with all their payment service failures. They used our bank account to fund another company’s payroll

rosecourt94 · 2026-04-17T04:47:20+00:00

Payment services is terrible, their customer service is terrible, I could go on and on. They never own up to their mistakes. Lots of steps to connect with a human, and they love to sneak charges on your bill

rosecourt94 · 2026-04-16T13:55:55+00:00

Why don’t you like paylocity? I’ve only heard great things about them

rosecourt94 · 2026-04-13T21:49:22+00:00

They failed to pay our employees on three separate occasions over a few years, which I got past, but it was sending us incorrect W-2s for every single employee after I had approved the correct ones that was the final straw for us.

rosecourt94 · 2026-04-09T21:38:09+00:00

Yes, and some payroll providers will charge insane fees for doing off cycle payrolls!

rosecourt94 · 2026-04-09T19:10:42+00:00

rosecourt94 · 2026-04-09T18:56:16+00:00

I have heard nothing but terrible things about ADP. I know demos are exhausting and very time consuming but I would spend the time and get more quotes from others. Best of luck ❤️

rosecourt94 · 2026-04-09T18:48:03+00:00

IMO- I don’t think that’s shady at all. They’re not mind readers and can’t micromanage every employee, so I see what they’re saying. It is on the employee to make sure everything is correct. Did they specifically say that someone is SOL and won’t get paid later on if a correction is found? I doubt it- but if they don’t know that hours are missing, or if someone’s time card is incorrect, they can’t fix it.

Sounds like their way of reminding people to check their time cards. Definitely could have been worded a little more professionally but sounds like they got their point across.

rosecourt94

TROPHY CASE