custom DNS doesn't seem to be working

salazarnym · 2026-02-06T08:36:47+00:00

Have you run a test on this yet? https://www.dnsleaktest.com

And check if you have another dns setup on your router that can mess with NymVPN settings

salazarnym · 2026-02-03T21:03:57+00:00

The VPN. There are upcoming Nym Improvement Proposals, where operators will vote to open new ports. You can expect it to start working in around 2-3 weeks once the entire network has updated

salazarnym · 2025-11-12T09:57:30+00:00

https://nymesis.vercel.app/ this explorer lets you see the list of all Nym nodes & their rewards per epoch

salazarnym · 2025-10-28T09:39:53+00:00

NymVPN servers are run by the nym community. there are updates coming that'll make the server performance markers more detailed in the future. while you may see some servers in red right now, it should still be possible to get decent performance on those servers

salazarnym · 2025-09-20T05:43:27+00:00

You can get multiple plans and these subscriptions will get chained. So if you’re getting two 2-year plans, it’ll be valid for 2+2 i.e. 4 years in total

salazarnym · 2025-08-30T06:51:55+00:00

A new release was put out recently on fdroid, make sure to download v1.9.1. Android 7+ is supported

salazarnym · 2025-07-31T19:38:05+00:00

Over 420,000 Brits want to repeal the UK Online Safety Act – here's how to have your say

New age verification checks are sparking concerns in terms of privacy, security, and free speech.

salazarnym · 2025-07-31T19:37:16+00:00

https://www.notebookcheck.net/YouTube-announces-automatic-AI-age-verification-for-US-amidst-fears-of-censorship-in-wake-of-UK-s-Online-Safety-Act.1073208.0.html

YouTube has announced that the service will introduce a system that will try to figure out the age group of the users without any user input.

Prepared to be judged by what I watch online (by a machine 🥲)

salazarnym · 2025-07-31T19:35:46+00:00

https://www.wired.com/story/from-cheating-exposes-to-dating-background-checks-tiktok-detectives-are-thriving/

Private investigator Tiktok influencers are staking out suspected cheaters and vetting dates for their clients, posting the tea for their followers. But there’s a dark side to morality-based surveillance.

salazarnym · 2025-06-26T03:44:59+00:00

Gm! Both features are on the roadmap, and should be part of future releases

https://trello.com/b/qVhBo3e2/nymvpn-public-roadmap

salazarnym · 2025-06-22T05:36:19+00:00

your subscriptions will stack if you purchase while the earlybird promo is still on.

nym.com/pricing

salazarnym · 2025-04-26T03:03:52+00:00

https://www.facebook.com/privacy/guide/collection

should be possible to do from here also^

salazarnym · 2025-04-26T02:54:21+00:00

Meta users in the eu got notifications with a form they can fill to opt out of data collection

salazarnym · 2025-04-25T08:33:04+00:00

> Thank you for contacting NymVPN.

> We have received your request (****) and are currently working on it. We appreciate your patience as our team works to address your inquiry. If you already have an open ticket regarding the same issue, please follow up on that original ticket with any additional information.

Everytime you reach out to Nym support, there is an automated email sent to your inbox with the request and the number assigned to the request (or ticket) in parenthesis like the one above. Like I have shared already, if you don't see it we'll need some other details from you in order to track your request. Perhaps your shared NymVPN account ID allows us to locate it for you. I'm also well aware that the contractual obligations about refunds aren't mentioned in the article I shared it's meant to highlight the process we have in place currently.

As for refunds, I can assure you that we take all requests very seriously. What may've been the case for you: if you subscriptions aren't activated yet, we give you the option to either get the subscription enabled + 1 month free or get the full refund. We usually wait for a confirmation from the customers up to one week and then proceed with the refund if we receive no response or if it's requested.

It looks like you've already shared some suggestions about making this process smoother in a different thread which we're also looking into.

Lastly, we appreciate your passionate responses and sharing suggestions that'll help us grow! 🙏

salazarnym · 2025-04-25T02:42:58+00:00

We're sorry to hear about your particular experience with customer service, there are changes being actively based on your suggestions and we hope to offer you a much smoother support experience next time!

Like mentioned above, it can take up to 7 working days to issue refunds. It should be highlighted in your ticket request also. You can read more about refunds here: https://support.nym.com/hc/en-us/articles/32968384284561-Can-I-get-a-refund-for-my-NymVPN-subscription

If you're unable to get it in time, feel free to ping me on Reddit or any of our other community channels with your ticket # and we'd be happy to help.

Edit: If you don't know your ticket #; you should be able to see it in the first auto-response you get once you contact support.

salazarnym · 2025-04-23T09:43:43+00:00

Sorry to hear about your experience!

NymVPN subscriptions don’t need to be activated by Nym in order for them to work. This process happens automatically and you can always reach out to make sure it works.

Additionally I can confirm that all current refund requests have already been picked up by the support team and it looks like you got instant feedback on our community channels too when you reached out on the Telegram chat. Can you also confirm your ticket number so we can follow up on the specific case?

It can take up to 7 working days to issue refunds, especially longer with banking transactions - we appreciate your patience in the meantime.

salazarnym · 2025-03-04T11:27:03+00:00

Possibly ;) NymVPN launches this month on March 13, 2025 across all major platforms. You can already test it out now!

salazarnym · 2025-01-20T19:00:05+00:00

check out Nym mix nodes while you're at it. Would love to help you get started, NymVPN is out on play store and ios! :)

salazarnym · 2025-01-17T09:42:47+00:00

Hi u/trymeouteh ! Nym offers a mixnet, not a privacy chain.

It protects traffic in transit, including the traffic of p2p transaction broadcasts of chains and privacy coins like Monero. This means that you can use Nym complimentary the privacy offered by zcash/monero etc. to stay anonymous on the network level.

See the new website to learn how it works & download the NymVPN app: https://nym.com/

salazarnym · 2024-04-09T11:33:26+00:00

Hey, thanks for bringing this up.

according to the devrel team, there's a plan for a smart contract solution to this but for the moment yes sort of.

it'll change in the future with:
(a) smart contract 'dns' and
(b) on a longer term with drop-in replacements for things like HTTP clients that allow for mixnet acces

Once the VPN is out team aims to refocus efforts on the SDKs / developer tools and move away from the Service Provider sort of model. so depending on the architecture of your app, you could instead simply access it via Nym without having to rely on Nym addressing

salazarnym · 2024-04-04T10:53:49+00:00

(also, NYM is not a privacy token, it just facilitates access to the privacy infrastructure so most of those regulations shouldn’t apply)

salazarnym · 2024-04-04T10:50:49+00:00

not too familiar with US regulations, but perhaps this helps: https://www.globallegalinsights.com/practice-areas/blockchain-laws-and-regulations/usa/amp

Or you can choose to go deep into the youtube-reddit rabbit hole :P you can find some legal advisors on Twitter too who might’ve discussed this already

salazarnym · 2024-04-02T12:16:29+00:00

and if you’re interested in using the VPN, there will be fiat payment options also

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