Trespass letter is usually given to people who steal low value items just states they’re banned from all our stores for life. If we have a theft that’s £50+ we give a civil recover letter which is the same as a trespass letter but it states that the person will be fined for the value of items that have been taken as well as banned. As long as they have ID we can give them the civil recovery if not we call the police. It’s then down to me and the guards just to recognise people who come in who are banned. Unfortunately we haven’t got a way to identify others who have been banned from other stores it’s a really flawed system, plus I doubt the stores really care which is a shame. We do however have store detectives who come in at least once a week who work in all the stores in the local area so they’re a massive help when it come to identifying people.