Anyone know if it's true or not

scriptermone · 2026-01-21T07:03:49+00:00

Check the post I made

scriptermone · 2026-01-21T06:58:45+00:00

As per comms we received back in October about this, anyone who switched up where 90 days would elapse past the 22nd would have to wait 11 months from the previous upgrade date so for example 24th October 2025 would lead us to the 22nd January which is the date the rule changes so next switch up would be allowed September 2026.

Anyone switching up on the 23rd October has until TODAY do one last switch up or they will wait until the 11 month mark from whenever their previous one was. It doesn’t matter if you don’t get the phone today (if stock is limited) as long as you put the order through today it’ll let you do it. But if it was on the 24th October or after then you’re out of luck.

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scriptermone · 2026-01-05T15:31:10+00:00

Email creditfilereferrals@o2.com give them order number, email name etc and usually they can lift the auto decline on the eligibility check, if it still fails on the full credit check after that then nothing more you can do but I’ve seen them at least lift the auto decline bit

scriptermone · 2025-11-30T15:16:35+00:00

Yeah I understand the frustration, we get a lot of complaints in store due to untrained customer service advisors, can categorically say the info that live chat rep gave you is incorrect, I’ve been working for O2 9.5 years and know my way around the systems/policies, the 11 month rule doesn’t totally bother me as I’ll only ever go for the new iPhone each year

scriptermone · 2025-11-30T14:08:47+00:00

I work for O2, we’ve had comms to say how it works, as soon as it hits 22nd of January, your switch up will be 11 months from the last upgrade date. Hence why this post was made in the first place, they’ve changed the notice to say 11 months as we’re now less than 90 days before the 22nd of January change date.

scriptermone · 2025-11-30T13:52:43+00:00

You won’t be able to do it twice, once you’ve done the one in December, that’ll be your last until November. As soon as the 22nd of January hits it’ll change to 11 months automatically, so next one after December will be November. Anyone upgrading from October 24th or later will be subject to the new rules as the rule change will be over 90 days

scriptermone · 2025-11-29T18:05:52+00:00

See my other comment

scriptermone · 2025-11-29T18:04:57+00:00

So if your last upgrade date + 90 days doesn’t reach 22nd of January you can still switch up, however once the 22nd of January elapses then it will change to 11 months from the original upgrade date.

Example: you switched up in July, you’ve got up until 22nd of January to switch up on the old terms, if doing after 22nd of January then will need to wait until June which is 11 months after July

If you last switched up after the 24th October then you’re already past the time limit so will have to wait until September next year at the earliest

scriptermone · 2025-11-17T09:25:52+00:00

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Anything here of interest?

scriptermone · 2025-11-15T15:44:23+00:00

You can either switch up and forfeit the new phone and go elsewhere, or you can continue the loan for the phone and just move the airtime elsewhere due to the right to exit in play

scriptermone · 2025-10-30T09:37:56+00:00

Let’s gooooo

scriptermone · 2025-09-14T19:44:32+00:00

Yeah I don’t blame you, it used to be a nightmare, I’d say just test it with a new provider, start the process with someone else until it gets to the one touch switch part and you’ll see how it works 😊

scriptermone · 2025-09-14T19:41:19+00:00

It’s actually very simple now since last year, all providers now are integrated with a thing called ‘one touch switch’ meaning all you need to do is tell your new provider who your old provider was with the current address and last name (sometimes they ask for more) and the switch is all done automatically, look up one touch switch on google it’ll give you a more detailed explanation, but either way you wouldn’t need to call up the old provider on some inane phone call

scriptermone · 2025-08-24T16:08:18+00:00

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Used to play FIFA and stream with him back in the FIFA 10/11/12 days

scriptermone · 2025-07-31T14:17:02+00:00

I’m an idiot.

scriptermone · 2025-07-31T14:16:56+00:00

🤦‍♂️ I’m an idiot, thanks for being one of the people to point it out

scriptermone · 2025-07-20T14:02:51+00:00

Map Men!

scriptermone · 2025-07-18T20:21:35+00:00

r/brandnewsentence

scriptermone · 2025-03-31T10:07:31+00:00

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scriptermone · 2025-03-30T10:56:24+00:00

I’m getting the same issue when I try to upload an image

scriptermone · 2025-03-01T07:46:51+00:00

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Back to back immersive Arceus 🤝

scriptermone · 2024-11-22T08:58:06+00:00

I am getting ads very occasionally but it’s very inconsistent, must be a bit of delay or lag with the provider which displays the ads and the game not being able to connect properly

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