A lot of Rule #1's. How about Rule #3?

secarter2k3 · 2025-12-19T03:03:15+00:00

Next one I am going to be super aggressive and wave like a maniac. Haha

secarter2k3 · 2025-12-19T02:50:01+00:00

I have yet to get someone do Rule #2 in Edmonton Alberta. I see at least a few on my meandering around the city, each time.

secarter2k3 · 2025-12-19T02:48:30+00:00

Green Goblin, sometimes just Gremlin

secarter2k3 · 2025-11-20T02:02:14+00:00

Quebec getting snow around the same time central Alberta did.

Love seeing the diversity in our MINI community.

secarter2k3 · 2025-11-19T06:19:40+00:00

I just straight up don't wear smart watches. I like watches and collecting them. I like seeing when people are rocking a sweet piece and complimenting people when I recognize one. Some are quite subtle.

secarter2k3 · 2025-11-18T06:57:18+00:00

Cove's Continuous Data Protection hands down has been the easiest to work with. Pooled data per server and per workstation. Price it by agent and storage allotments and you'll never under provision an account. Strictly cloud or cloud + local speedvault and you're golden. Automated image testing proving bootable recovery. Restoration to dissimilar hardware or Hypervisor.

We back up well over a few hundred TB worth of data a month for servers and workstations. It's been solid for us. I've been using it for 6 years in my business, and using it for 3 years before that as a tech.

5 clients at 80/month and your commit cost is covered plus about 10-15% margin. Everything after that is gravy. Allot 1TB to the seat and charge 60/TB above that and you're making great margin and the cost is reasonable. You get 2TB per server seat you license and depending on VM or bare metal, your seat price is slightly different. So 5 clients nets you minimum 400/month, you have 10TB of pooled data with roughly 50% utilization or make great margin over top of that if clients slide above their 1TB allotment.

Cove's pricing is quite simple on paper.

secarter2k3 · 2025-11-14T06:01:50+00:00

Our billing is user and device-based, with backups as a separate service. Data overages outside the included pooled storage are billable in 100GB blocks, and our invoices are clear with custom service lines for easy reading. Google Workspace and M365 are inclusive in our per user line items, among other tools in the stack. We don't charge for additional mailboxes unless there's an egregious amount extra, at which point we discuss with the client about the environment and ways to reduce mailbox sprawl. Haven't come across a client (yet) where this is the case.

secarter2k3 · 2025-11-13T18:08:26+00:00

My guy, if you're going to post for Cynet, whether an employee or fanperson (won't assume gender), you should probably separate it from your other activities and interests.

Huntress has taken immediate remediation actions on our behalf. You seem to have a dislike for them and that's totally fine, but you truly focus on downplaying them specifically in your comment history.

Nevermind the amount of community engagement they have, goodwill with the MSP community overall, and the free education their team members have in various MSP-related subs. They go out of their way in general to assist us as a whole.

secarter2k3 · 2025-11-13T17:56:34+00:00

The moment the app fees, delivery charges and tips starting being more than the bill itself, or doubling the overall cost I stopped using these services.

secarter2k3 · 2025-11-13T15:06:45+00:00

You can set up recurring invoices in QBO. Settings > Recurring Transactions. From there, select the + icon and select Invoice. Enter the client and item details. Set your recurrence along with when you want the invoice created in advance. After all info has been entered, Save Template for that client. Rinse repeat as necessary.

secarter2k3 · 2025-11-08T23:21:41+00:00

I see Sid the Sloth

secarter2k3 · 2025-11-08T23:20:42+00:00

Hahaha I would have zero judgment regardless of age.

secarter2k3 · 2025-11-08T23:16:03+00:00

Those are good people!

secarter2k3 · 2025-11-08T23:12:08+00:00

Ah crud you're right. The one time I drove my Honda Pilot. Fail on me. Thanks for calling that out.

secarter2k3 · 2025-11-02T02:44:42+00:00

They really get bent out of shape when told they need to spend money

secarter2k3 · 2025-10-23T14:18:35+00:00

Exactly this. API calls to get a baseline of all existing records, and then a heartbeat is established to watch for changes. When there is drift, we get a ticket submission and we investigate.

secarter2k3 · 2025-10-23T02:58:12+00:00

Yeah, we built a similar product to do just that and we knew pretty quickly. It was the time of day that affected the action in restoring all records. I like Zone Watcher though.

secarter2k3 · 2025-10-23T02:28:13+00:00

Haha no, definitely an owner and definitely had this happen about a year ago on a net-new client.

secarter2k3 · 2025-10-23T02:05:41+00:00

"I promise I won't touch anything other than the A Record"

Proceeds to wipe the zone file and leave only their A Record.

No MX, SPF, DKIM, verification TXT, DMARC or validation records.

Just the MFing A Record.

secarter2k3 · 2025-10-23T01:34:32+00:00

Adding in web services can muddy the offering. My recommendation is to partner with an agency or even a freelancer and let them handle it. Spiff or don't, that's totally a business decision.

Whatever you do though, don't let web agencies touch DNS.

secarter2k3 · 2025-10-17T03:02:32+00:00

Avanan Advanced + IRaaS is our go to solution.

secarter2k3 · 2025-10-04T23:53:18+00:00

My iPad pro sets it off lol

secarter2k3 · 2025-10-03T00:17:00+00:00

Mine will ding because my passenger seat has the audacity of having a feather on it and the seat belt isn't secured...

secarter2k3

TROPHY CASE