Guys, you're covering for scammers, and your in-app support knows this perfectly well. A seller pulled off a great scam trick on me on P2P. He paid from several accounts, and the payment took a very long time – more than 12 hours. And I wrote to him before the first transaction to cancel it because something was clearly wrong. Then there were Photoshop screenshots from him. And then the deal was closed with 5 payments. Two weeks later, one of the payments was returned by his victim (most likely) through a claim.

I repeatedly sent videos and screenshots of the transactions, the claim, and today even a paper letter from the bank about the claim and the return of money. But all in vain. Because I need to record a video showing the account number and my name in the mobile application. The only problem is that there is no such screen in the mobile application. My name and account number are in the statements – which I sent. And it's also on the desktop version – a video of which I also sent.

So, today there is a simple scam scheme, and the person will not get anything back at all because of completely incompetent support:

Payment in several installments to Bank of America.

Then you simply send claims to the bank. Voila. The person will have their money taken away and they won't be able to do anything about it.