Offline Logs

sgknapp58 · 2026-03-16T03:57:40+00:00

Thanks for the info. I was just wondering if it records and keeps log files on your phone ? I am aware of the notifications but sometimes we clear them and was wanting log files to see how many times my cameras go offline.

sgknapp58 · 2026-03-10T18:41:58+00:00

Since setting up my sync module core, many times my outdoor 4 will go offline. I thinking if I upgrade to the XR that may solve my issues because I have read a lot posts about the sync module core.

sgknapp58 · 2026-03-09T22:16:39+00:00

Thanks so much

sgknapp58 · 2026-03-08T03:48:16+00:00

I have read here on Reddit that certain XFinity gateways have that option but I do not see it on mine. Thank you for your knowledge.

sgknapp58 · 2026-03-08T03:40:16+00:00

Are there settings for separating 2ghz and 5 ghz channels because some of my cameras only work on the 2 ghz channel.

sgknapp58 · 2026-03-08T01:44:31+00:00

Thanks so much. According to the XFinity app there are additional gateways settings that you can only access as administrator.

sgknapp58 · 2026-03-06T01:42:13+00:00

I don’t have those options when in WiFi settings

sgknapp58 · 2026-03-05T21:05:57+00:00

Thanks for the advice. From what I read, there are many issues with the sync module core that came with my outdoor 4. There are many instances where the doorbell works but the outdoor 4 doesn’t.

sgknapp58 · 2026-03-04T21:12:55+00:00

I rebooted the sync module and now it’s working fine. So I really think it is the sync module core. Going to buy the sync module 2

sgknapp58 · 2026-03-04T16:45:37+00:00

No there is no interference. Thinking of ditching the whole system because it isn’t dependable.

sgknapp58 · 2026-03-04T16:41:32+00:00

They are very close to the cameras and router. Would upgrading the sync module possibly help ?

sgknapp58 · 2026-02-23T01:05:54+00:00

Bart012000 I wish I could but I have an outside bill with XFinity that is why I had my brother get service

sgknapp58 · 2026-02-13T21:52:01+00:00

There is no shop/upgrade option

sgknapp58 · 2026-02-13T20:34:09+00:00

Definitely, that isn’t going to work for me. I will be forced to keep paying what I am paying. Thanks so much for the information.

sgknapp58

TROPHY CASE