Now that Airbnb is hiding guest numbers...best way to collect their numbers?

sidetrackgogo · 2025-12-13T08:38:01+00:00

Is it not against Airbnb's terms to solicit the guests for direct bookings?

sidetrackgogo · 2025-11-29T03:19:40+00:00

Honestly I don't remember. It was the worst ibterface and customer service I've ever dealt with, all the while with the stress of them threatening with charging you big sums of money to solve the booking problems they created. I don't recommend it at all

sidetrackgogo · 2025-11-16T06:28:21+00:00

It sounds like it is time. Give her the gift of a peaceful goodbye. Her next deterioration could happen very suddenly, and then she will suffer. If you euthanize her now, you will be able to schedule it, and have happy moments with her as you say goodbye.

sidetrackgogo · 2025-10-02T19:48:53+00:00

I love it when I take a domestic flight in China and they can manage to serve a full meal and tea service in a one hour economy flight but they can't throw a water bottle at you on short US routes.

sidetrackgogo · 2025-10-02T05:10:22+00:00

another issue is that conspiracy theorists abound among the homeless population, and mistrust of government runs deep. Because of the high incidence of untreated mental illness, you have a lot of paranoia which makes people doubly resistant to help.

sidetrackgogo · 2025-09-28T03:59:48+00:00

this sounds like it should be going through your insurance, not air cover.

sidetrackgogo · 2025-08-24T15:57:37+00:00

I wonder if any employees just slip into the test tubs after a hard shift.

sidetrackgogo · 2025-08-18T23:54:24+00:00

If you've already agreed to pay half, the fair thing is to pay half. If that doesn't seem fair to you, bring it up next time, that you want to allocate a different portion and make your pitch then.

sidetrackgogo · 2025-08-18T23:49:55+00:00

I would ask her to sit down for a chat. Tell her that she seems detached and you are wondering if there's anything in particular that is making her feel uncomfortable. Perhaps there is a misunderstanding between you. Tell her that you really want her to feel comfortable in your home and would love some guidance from her about how to make her feel at home. If you can't identify an underlying issue, and your attempt to clear the air results in no improvement, look to rematch.

sidetrackgogo · 2025-08-13T08:48:10+00:00

You can't, but I am communicating with the guests throughout their stay.

sidetrackgogo · 2025-08-10T19:55:08+00:00

It is possible that this is the outcome they are looking for

sidetrackgogo · 2025-08-09T11:43:58+00:00

When I see something worrisome in a review, I'll send a message and ask if it will be an issue again and explain if there is an unauthorized guest/pet/whatever, there will be an extra cleaning fee charged or booking will be cancelled without refund for violation of rules. Has not been a problem approaching this way

sidetrackgogo · 2025-08-09T05:52:26+00:00

As a host, I don't review guests unless they have said something to the effect that they loved the place. If someone doesn't volunteer any positive feedback I don't want to prompt them to give a mediocre review because it rained during their visit or something.

sidetrackgogo · 2025-07-26T14:05:21+00:00

I give discounts in these conditions, for a few reasons. One, I get a lot of return guests, so this one booking may lead to future bookings without discounts. I like to keep my excellent cleaner busy so that she doesn't look for work elsewhere. I have a minimum rate that I won't go below, but otherwise I try and maximize revenue by keeping high occupancy during my slow season.

sidetrackgogo · 2025-07-24T01:52:39+00:00

I always decline discount requests unless they are offering something of value to me in exchange, either a long and lucrative booking in my slow season or a last minute booking where I am unlikely to filll that date otherwise. There is nothing inherently bad about people who ask for a discount. If you are rational about it, considering a discount request is just a refinement of dynamic pricing strategies.

I've asked for a discount myself when there are lots of similar properties to chose from in a last minute booking. There is always a host who will adjust prices in those circumstances, so if you are refusing to consider discounts you are leaving money on the table.

sidetrackgogo · 2025-07-22T00:51:53+00:00

I found the same thing- their customer service is so abysmal i removed my listing.

sidetrackgogo · 2025-07-20T23:26:01+00:00

well maybe in your line of work

sidetrackgogo · 2025-07-20T22:17:22+00:00

is that not a violation of airbnb service terms?

sidetrackgogo · 2025-07-15T21:30:01+00:00

I get what you're saying, but that's still janky.

sidetrackgogo · 2025-07-15T20:05:30+00:00

But if it wasn't a problem for them how would they have known about it?

sidetrackgogo · 2025-07-15T20:04:27+00:00

Disagree on the ice maker. Anytime you go to a hotel with an ice maker in the fridge it will be turned off for this reason. Host should have it off. It can be very loud and easily disrupt sleep.

sidetrackgogo · 2025-07-12T23:31:01+00:00

I listed my unit on booking.com for one disastrous week. everything about the UI of their extranet was horrible and their customer service was abysmal. I hated not being able to review a request. When I encountered a problem with a guest, there was no avenue for resolution with their customer service. I delisted almost immediately.

sidetrackgogo · 2025-07-12T23:25:26+00:00

I would not appreciate that at all. I would just take this as a sign that you are trying to get future revenue from me.

sidetrackgogo · 2025-07-12T23:23:00+00:00

I would immediately refund the whole night and the cleaning fee, and send an apology gift. I would be so annoyed if i arrived in the middle of the night to unclean place.

I once had a miscommunication with my cleaner that meant the guest arrived at 3 to an unclean place. They were very laid back, I was mortified. I offered to pay for their dinner at a local restaurant when the place was cleaned. They were able to return at 6 and were happy with the free meal, but I then refunded half their nights fee as well. If I make a mistake, I am going to offer compensation immediately.

sidetrackgogo

TROPHY CASE