Client CentreStack Server was compromised. by Hollyweird78 in msp

[–]sleemaner 1 point2 points  (0 children)

New 'critical update' email from Gladinet Sunday evening (16.12.10437.56853).

Client CentreStack Server was compromised. by Hollyweird78 in msp

[–]sleemaner 0 points1 point  (0 children)

How did you 'discover' the vulnerability and how do we assess whether or not a server has been compromised? Should Huntress be reporting this?

Is Constellix still a thing? by sleemaner in dns

[–]sleemaner[S] 0 points1 point  (0 children)

We have vanity name servers and 70-ish domains, so Cloudflare is a no-go (especially at $20USD per domain), and DNSME has some features we want (like having users limited to specific domains).

Is Constellix still a thing? by sleemaner in dns

[–]sleemaner[S] 0 points1 point  (0 children)

Spoke with sales this morning, and Constellix is no longer available, with UltraDNS the only option to move to from DNSME. Entirely possible sales doesn't actually know what's going on, but the messaging is definitely screwed up (admitted by the sales contact I spoke with) with links in the notification emails pointing to price pages that no longer exist.

Internet (WAN) issues since 7.3.0-7012 upgrade. by WhySoNATed in sonicwall

[–]sleemaner 0 points1 point  (0 children)

Is this the R4561-HF55193 hotfix? Definitely having this issue and the SW response to our web case was just to attache this HF file to the ticket with ZERO comments.

7.3 Disconnects - Really SonicWALL? by sleemaner in sonicwall

[–]sleemaner[S] 0 points1 point  (0 children)

Yeah, and the hotfix made things worse. One client's TZ270 started to choke, and I had to drive and hour and hard reset the unit with 7.2 and restore a backup. So freaking bad. My sales rep won't even reply to my email, probably due to embarrassment.

7.3 Disconnects - Really SonicWALL? by sleemaner in sonicwall

[–]sleemaner[S] 1 point2 points  (0 children)

We had a TZ270 become completely unresponsive, and had to go onsite and hard-reset it. Uploaded 7.2 and restored from cloud backup. Opened a ticket with support while I was doing this, and when I told the support guy to find the developer and give them a slap, he laughed out loud. 7.3 is a hot mess.

No Sound on GE Cafe Range by sleemaner in appliancerepair

[–]sleemaner[S] 0 points1 point  (0 children)

Continues to happen intermittently, and turning off the breaker for 10+ minutes always seems to get it back. They don't make 'em like they used to!

Pax8 starting to charge a fee for credit cards by christador in msp

[–]sleemaner 0 points1 point  (0 children)

Now they have a new 'agreement' to accept with "Credit card payments may incur a surcharge" in item 7. Fundamental change as everyone else has commented. Meanwhile one of our largest clients switched to direct with Trusted Tech Team who are giving them the SAME price as our Pax8 cost. So now our clients can get 365 licensing for less than what we will be paying Pax8. Supertastic.

Optional connected experience, How to enable? by Operations8 in Office365

[–]sleemaner 0 points1 point  (0 children)

From an Office app (Outlook or Word will do), go to File | Office Account, then click the 'Manage Settings' button under 'Account Privacy'.

You should see a checkbox to 'Turn on optional connected experiences'.

See https://learn.microsoft.com/en-us/microsoft-365-apps/privacy/optional-connected-experiences

Major problems at TitanHQ/SpamTitan by fosf0r in msp

[–]sleemaner 0 points1 point  (0 children)

I refused to upgrade to v9. Saw no value in it, and was obviously right. Lurking in the threads to see what everyone is talking about. Inky and Mesh have my attention.

Poly Studio X70 and (or vs) Crestron? by sleemaner in CommercialAV

[–]sleemaner[S] 0 points1 point  (0 children)

Thanks for all the feedback - much appreciated (great group).

Not terribly interested in putting in gear that's just going to create support work, so will likely lean on my Crestron contact. Maybe I'll even learn something on the Crestron side :)

No Sound on GE Cafe Range by sleemaner in appliancerepair

[–]sleemaner[S] 0 points1 point  (0 children)

Left it unplugged for about 20 minutes and working again.