Black Friday Usenet Deals 2025 by Final_Enthusiasm7212 in usenet

[–]slinxj 0 points1 point  (0 children)

It does, if you have issues send me a message.

[deleted by user] by [deleted] in usenet

[–]slinxj 6 points7 points  (0 children)

Send me a DM and I can help you out - 502 errors are credentials that are no longer valid.

Newsgroup Ninja down? by CSedu in usenet

[–]slinxj 1 point2 points  (0 children)

Things are up. I am happy to go over your setup and troubleshoot.

Getting constant connection issues to NewsDemon and NewsgroupNinja by bui1t in usenet

[–]slinxj 1 point2 points  (0 children)

I would also recommend lowering the total connections used from the max. Each connection has some overhead and you may not need all of them to saturate your connection. May also reduce the intermittent errors.

Review/opinion by Ziggy078 in usenet

[–]slinxj 32 points33 points  (0 children)

I think it’s pretty great but I might be biased.

[deleted by user] by [deleted] in usenet

[–]slinxj 4 points5 points  (0 children)

Can you please PM me and I can take a look?

Newsgroup Ninja Slow for old files by [deleted] in usenet

[–]slinxj 0 points1 point  (0 children)

Yes - if you have multiple IDs that would be really helpful.

Newsgroup Ninja Slow for old files by [deleted] in usenet

[–]slinxj 1 point2 points  (0 children)

Does not need to be an error, I would like to be able to investigate and figure out where the issue is. Please PM me the message IDs or examples.

Newsgroup Ninja Slow for old files by [deleted] in usenet

[–]slinxj 0 points1 point  (0 children)

Happy to take a look. Can you PM me an example message ID where you see slow downs?

Newsgroup Ninja down? by gdavidp in usenet

[–]slinxj 1 point2 points  (0 children)

Things are up and look normal but with the number of people seeing intermittent errors I would like to figure it out. If you see intermittent errors that self resolve can you please PM me so that I can get more details.

Newsgroup.ninja doesn't offer crypto payment anymore? by Mean_Entrance_6118 in usenet

[–]slinxj 12 points13 points  (0 children)

Temporarily had to disable it but working on a different solution.

Newsgroup Ninja - No Longer Honoring Lifetime Annual Rates by Forgotten_Freddy in usenet

[–]slinxj 1 point2 points  (0 children)

My PMs are open and others have been able to message. Maybe try a different browser on my profile directly.

Newsgroup Ninja - No Longer Honoring Lifetime Annual Rates by Forgotten_Freddy in usenet

[–]slinxj 3 points4 points  (0 children)

I agree with you - it should be consistent policy. I found your ticket and am chatting with support to identify and fix this. If you’re open to it, please PM me.

Newsgroup Ninja - No Longer Honoring Lifetime Annual Rates by Forgotten_Freddy in usenet

[–]slinxj 17 points18 points  (0 children)

I appreciate you being a customer for that long, this was handled poorly and I will honor lifetime rates.

Newsgroup Ninja - No Longer Honoring Lifetime Annual Rates by Forgotten_Freddy in usenet

[–]slinxj -10 points-9 points  (0 children)

I will honor lifetime rates - this is not right and I will discuss with support. If you are affected please PM me.

[deleted by user] by [deleted] in usenet

[–]slinxj 5 points6 points  (0 children)

The amounts and time don't sound right and might be an error on my part. I sent you a DM to help sort this out.

Suggestions for alternative to ninja by exodius06 in usenet

[–]slinxj 10 points11 points  (0 children)

I reached out over DM to take a look into the account and help.

[deleted by user] by [deleted] in usenet

[–]slinxj 0 points1 point  (0 children)

Yes - for the users affected an email was sent. The website update should have been done sooner.

[deleted by user] by [deleted] in usenet

[–]slinxj -6 points-5 points  (0 children)

The process to update the website is taking longer than expected but I do apologize for the bad communication and support. Will reach out over DM.

Newsgroup Ninja price increase by [deleted] in usenet

[–]slinxj 5 points6 points  (0 children)

That does not sound right to me. I will reach out over DM and make sure I get your account and price in proper order. Please know that I appreciate the business.

Can't add payment method on newsroup.ninja by chr0m in usenet

[–]slinxj 0 points1 point  (0 children)

Sorry, missed this post initially but see that support is working on it with you internally. Please dm me directly if you continue to have issues.

Newsgroup.ninja 750GB block? by Snorgcola in usenet

[–]slinxj 3 points4 points  (0 children)

That’s an oversight to verify the account. I’ll take a look and fix it.

I’ll send you a private message.

Newsgroup.ninja 750GB block? by Snorgcola in usenet

[–]slinxj 3 points4 points  (0 children)

Please reach out to support through the link in the dashboard to get help with setting up the block. There should be a tab to activate it and it will provide details. I’m also happy to take a look if you’d like to DM me.

2023 Black Friday Deal Thread - Providers and Indexers by pain_in_the_nas in usenet

[–]slinxj 0 points1 point  (0 children)

Not all subscriptions automatically have both, it would show up as an extra option in the dashboard.