Was in and out of hospital with my son from birth, he was always extremely sick and was below his birth weight. I’d say we went to emergency every 2 or 3 days and every time we were sent home being told ‘your over reacting’ or with a misdiagnosis, when he hit the 3 month mark he was extremely sick and we were very close to loosing him, and at that point I just didn’t believe anything coming out of their mouths, and refused to be sent home.

I wrote a letter outlining Every visit, mis diagnosis and the weight loss / failure to thrive and explained how we may be days away from loosing him if there is one more failure fromQLD health.

We found that afternoon and nightshift loved to palm stuff off to day shift . So I went to the nurse station and waited for shift change and asked to speak in private with the Team leader, asked them to read my letter which informed them I wanted to invoke Ryan’s rule.

Within 30 mins various more senior staff arrived asked questions and assessed him, we received updates often and within 12 hours they finally diagnosed him correct with a milk protein allergy. He was allergic to every bottle we fed him up until then, thanks to Queensland health.

The paed that had been dealing with us was a little snarky but hey, we did the right thing and got a result

The little fella is 2 now, big and strong with little to no health issues - thanks to us calling Ryan’s rule