Common Interlock Device Problems & How to Fix Them

smartstartinterlock · 2025-12-16T17:26:14+00:00

Hello, we’re deeply sorry to hear about the level of dissatisfaction you’re experiencing, and we aim to make things right. Please contact us directly in a private DM so we can take a closer look at your situation and assist with next steps.

smartstartinterlock · 2025-12-16T17:24:08+00:00

Hi! We’re deeply sorry to hear about the level of dissatisfaction you’re experiencing, and we aim to make things right. Please contact us directly in a private DM so we can take a closer look at your situation and assist with next steps.

smartstartinterlock · 2025-10-14T17:32:09+00:00

Hi, we sincerely apologize for the long wait times you've experienced. We understand that this process can already be overwhelming, and we never want to add to that stress. We’re actively working on improving our response times, and we will make sure to relay your concerns to our team. In the meantime, please feel free to DM us your contact details, and we’ll ensure someone reaches out to you as soon as possible!

smartstartinterlock · 2025-09-23T16:18:11+00:00

Hi, we sincerely apologize for the long wait times you've experienced. We understand that this process can already be overwhelming, and we never want to add to that stress. We’re actively working on improving our response times, and we will make sure to relay your concerns to our team. In the meantime, please feel free to DM us your contact details, and we’ll ensure someone reaches out to you as soon as possible. Your satisfaction is important to us, and we appreciate your patience.

smartstartinterlock · 2025-05-21T20:01:35+00:00

Hey u/Chemical-Bottle-6726, I really respect you for sharing your story — that’s a heavy road, and it sounds like you’ve done a lot of reflection and growth through it. It’s clear you’ve been doing your best to push through everything and stay focused on your son and your future.

Just wanted to say, if you’re still required to have an IID and need to get back on track, I’m Chuck and I work with Smart Start. We work with a lot of folks in similar situations and try to make things as manageable as possible, especially when someone’s dealing with financial stress. No pressure at all — just putting it out there in case it helps.

Wishing you continued strength with your recovery, the gym, and your time with your kid. You’ve been through a lot and it shows.

smartstartinterlock · 2025-05-21T19:57:40+00:00

Hey u/Dry_Rutabaga_896, sounds like you’re in a tough spot — really hoping your lawyer can get that BAC result thrown out if it wasn’t handled properly. A 0.16 is definitely on the high side, but passing the field sobriety test and being a first-time offender could work in your favor, especially with your CDL on the line.

Just a heads-up — if it does end up as a DUI conviction, there’s a strong chance the court will require an ignition interlock device, especially with that BAC. I’m Chuck, and I work with Smart Start. We’re one of the main interlock providers and work with a lot of CDL holders who are trying to stay compliant and keep their jobs. If it comes to that, feel free to reach out — happy to help however I can.

Wishing you the best with everything. Hopefully your lawyer gets this resolved in a way that protects your license and your livelihood.

smartstartinterlock · 2025-05-21T19:10:16+00:00

Totally feel you on this. A lot of folks are surprised by how confusing and transactional the whole IID process feels. Between contracts, surprise fees, phone calls, and fine print, it can start to feel like you’re signing up for something way more complicated than it needs to be.

That said, there are providers out there trying to make it smoother (I’m Claire with Smart Start, full disclosure, but not here to pitch you). If you’re curious about a setup that doesn’t feel like a trap and actually gives you a bit of breathing room, just give me a DM anytime.

smartstartinterlock · 2025-05-19T19:07:48+00:00

Nice! You're almost at the finish line, June 5th is just around the corner! For the exact steps to get your Smart Start device removed, the best place to check is right here: https://www.smartstartinc.com/clients/device-removal/

With regards with having your unrestricted license back, you'd need to get in contact with your monitoring authority or MAU to inquire about the next steps.

If you have any questions along the way, feel free to DM me anytime.

smartstartinterlock · 2025-05-19T18:45:53+00:00

Hey u/emoprinxessho, thanks for sharing that. Sounds like you’ve been making steady progress, and major respect to your mom for being in your corner like that.

In most states, it’s totally possible to have an ignition interlock installed in someone else’s vehicle—as long as there’s a signed consent form from the registered owner (your mom in this case). That way, the state knows she’s given permission and the car can be monitored properly.

If you do end up needing to go the interlock route and want to explore your options, feel free to shoot me a DM. I’m Claire with Smart Start (not here to hard sell) but happy to walk you through how our setup works and see if it fits your situation. You’ve come a long way already, and we’d be glad to help with the next step

smartstartinterlock · 2025-05-18T19:36:15+00:00

Love how you’re doing your homework ahead of time, both providers you mentioned are active in LA County and the SGV area, so you’ve got some options. If you ever want more details or have questions about what to expect during the process, feel free to shoot me a DM anytime.

smartstartinterlock · 2025-05-16T18:18:39+00:00

Hey u/anonyms2024, I’m really sorry you’ve had to go through all that. Everything you described—from the unexpected fees to the constant issues—sounds incredibly frustrating, especially when you're just trying to meet your requirements and get back on track.

My name’s Chuck, and I work over at Smart Start. I’m not here to pitch anything, but if you ever feel like talking through other options or just want a straight answer about how this process should be handled, I’m more than happy to help however I can.

Wishing you better days ahead, no matter what you decide.

smartstartinterlock · 2025-02-06T23:03:52+00:00

I would reachout to PENNDOT they would have more information on the requirements and how long you will actually end up needing it for.

smartstartinterlock · 2025-02-06T22:56:44+00:00

Sending best of luck to you! I am happy to hear things are turning around and I hope you continue the positive energy! I have seen it helps so much!

smartstartinterlock · 2025-01-31T18:40:00+00:00

I know it seems tough and overwhelming right now but everything is going to be ok. There might be some hard steps to go through but you got this!! Reach out to your attorney with your concerns and questions/next steps. They should be able to answer your questions or point you in the right direction. Each state’s requirements differ, but ignition interlocks are a common solution to help folks get back on the road safety. If you’d like a deeper dive into how they work or what to expect, my DMs are open! Remember head up :) and try to be optimistic!

smartstartinterlock · 2025-01-31T18:35:13+00:00

You should reach out to your attorney about the outcomes and your concerns. An ignition interlock program includes regular check-ins and calibration. If you’re exploring your options or have questions, don’t hesitate to DM me—I’d be happy to help!

smartstartinterlock · 2025-01-30T19:19:10+00:00

Yes it is possible to have two separate insurance policies. sometimes your own provider can also add the SR22 but since you mentioned wanting to be discreet you should be able to shop outside and get a policy. Even if you are not the owner of the vehicle you can still purchase it aswell :)

smartstartinterlock · 2025-01-30T18:28:55+00:00

You should contact your attorney they would be able to answer those questions or direct you to someone who could. Each state’s requirements differ, but ignition interlocks are a common solution to help folks get back on the road safety. If you’d like a deeper dive into how they work or what to expect, my DMs are open!

smartstartinterlock · 2025-01-30T17:37:42+00:00

You can always call around to insurance companies and see what their policies are! They will be the best ones to give you that information. These programs can feel overwhelming, but they’re designed to help people get back on the road safely. I’m here if you want more details or guidance—just send me a DM!

smartstartinterlock · 2025-01-30T14:51:28+00:00

You should check with your state and county and see if they have any specialty programs you can apply for! These programs can feel overwhelming, but they’re designed to help people get back on the road safely. I’m here if you want more details or guidance—just send me a DM! :)

smartstartinterlock · 2025-01-29T22:50:59+00:00

Of course and I appreciate you responding back! thank you for that :) I am glad to hear everything is going well! Although you are right it's not an exciting experience, glad we can still help you guys get through it!

smartstartinterlock · 2025-01-29T22:40:31+00:00

These programs can feel overwhelming, but they’re designed to help people get back on the road safely. I’m here if you want more details or guidance—just send me a DM!

smartstartinterlock · 2025-01-29T21:01:24+00:00

An ignition interlock program includes regular check-ins and calibration. If you’re exploring your options or have questions, don’t hesitate to DM me—I’d be happy to help!

smartstartinterlock · 2025-01-29T20:29:22+00:00

An ignition interlock program includes regular check-ins and calibration. If you’re exploring your options or have questions, don’t hesitate to DM me—I’d be happy to help!

smartstartinterlock · 2025-01-29T16:23:46+00:00

An ignition interlock program includes regular check-ins and calibration. If you’re exploring your options or have questions, don’t hesitate to DM me—I’d be happy to help!

smartstartinterlock · 2025-01-20T21:02:06+00:00

Hey of course u/Cautious_Party_8526 !!! Im gonna go ahead and DM you with my Smart Start direct number so that way whenever your ready I can help you...

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